drjobs Integrations Business Analyst

Integrations Business Analyst

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1 Vacancy
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Job Location drjobs

Davao City - Philippines

Monthly Salary drjobs

485 - 485

Vacancy

1 Vacancy

Job Description

This is a remote position.

Schedule:

  • Monday to Friday
  • Fulltime; 40 Hours per week
  • 9AM to 6PM Melbourne Time (6:00 AM to 3:00 PM Manila Time.) with 1hour unpaid break

About the client:

The client is a rapidly growing team of retail experts hardware engineers software developers data scientists and operations specialists who work together to support retailers across the globe. They are currently looking for an Integrations Business Analyst who will play a crucial role in managing client integrations and ensuring smooth technical implementations. This position combines technical expertise with strong client communication skills to deliver exceptional integration solutions.

Responsibilities:
  1. Client communications around integration between clients and the company
    1. Present integration options via emails and/or video calls
    2. Follow up on action points via email
    3. Respond to client enquiries
    4. Contact clients regarding integration issues or changes
  2. Manage integration deliverables
    1. Create Jira tickets with requirements for developers
    2. Test and validate developer output vs requirements provide feedback as needed involves
      1. executing PHP command lines
      2. inserting/updating/deleting MySQL database rows
      3. using MS Excel (Filter Text to Columns PivotTable XLOOKUP)
    3. Prioritise Jira tickets depending on client delivery dates
  3. Manage integration operations
    1. Monitor job executions and manage job configs in Rundeck scheduler
    2. Support helpdesk team by investigating client questions and providing recommended responses or actions


Requirements

  • 3 years of experience in managing delivery timelines and client communications
  • Strong technical background with experience in:
    • Job scheduling platforms (e.g. Rundeck Cronicle)
    • SQL database queries
    • Coding languages (PHP preferred)
    • Advanced Microsoft Excel skills
  • Excellent written and verbal communication skills in English
  • Strong problemsolving skills and attention to detail
  • Experience in bridging technical and business requirements
Independent Contractor Perks
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

ZR18868JOB

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Employment Type

Full Time

Company Industry

Specialty Trade Contractors

About Company

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