Integrations Engineer
Integrations Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
At Cerby we believe there is a better way for enterprises and consumers alike to use cloud applications and to share access with others securely. Our approach to achieving this goal is automating tasks to remove the need for users to manage passwords or handle forms of MFA.
In the CHAOS Integration team we monitor analyze and maintain Cerbys RPA (Robotic Processing Automation) system and programmed flows.
What you will do:
Build support and maintain reliable and robust Cerby RPA flows.
Monitor detect and resolve incidents with automation workflows.
Reactive communication from the Technical Support team to troubleshoot and resolve issues.
Work with Cerbys engineering team and collaborate with them to prioritize new RPA system improvements and resolve customerfacing incidents.
Analyze user activity and feedback to guide the implementation of new automations and improvements.
Write improve & maintain knowledge base articles for internal and public documentation.
Qualifications :
What we are looking for:
2 years working with JavaScript (TypeScript is a plus) coding testing debugging and automation techniques.
Knowledge of the technical architecture of web crawlers XPath CSS Selectors JSON API
Handson experience working with RESTful APIs.
Experience troubleshooting web technologies (HTML/CSS) using the browsers developer tools.
Excellent verbal and written communication skills in English.
Knowledge of version control systems with branching and merging (GitHub).
Ability to collaborate with a distributed team across time zones.
Have a good sense of building code that others can easily use.
Ability to translate complex processes into simple instructions for nontechnical users.
Availability to work oncall shifts.
Nice to have:
2 years experience working on customer service or similar customerfacing teams.
Experience with complex SQL queries.
Knowledge of the technical architecture of web crawlers XPath CSS Selectors JSON API
Experience using Rest APIs (Postman).
Understand the complexities of a mobile ecosystem including the nuances of both the iOS & Android operating systems development.
Proficiency in investigating and retrieving crash logs for multiple mobile platforms (Charles ADB Xcode knowledge).
Experience with security products or regulatoryheavy industries is a plus.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- ASP.NET
- Health Education
- Fashion Designing
- Fiber
- Investigation
