We are seeking enthusiastic and customeroriented Customer Service Representatives to join our team in Wichita Falls United States. As a Customer Service Rep you will be the face of our company providing exceptional service and support to our valued customers.
- Greet customers warmly and professionally ensuring a positive first impression
- Answer incoming phone calls and respond to customer inquiries promptly and efficiently
- Process customer orders and transactions accurately using our pointofsale system
- Provide product information and assist customers in making informed decisions
- Handle customer complaints and concerns with empathy and professionalism
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations and customer satisfaction
- Stay updated on company policies promotions and product knowledge
- Perform additional tasks as assigned by management
Qualifications :
- Excellent customer service skills with a friendly and positive attitude
- Strong verbal and written communication abilities
- Proficiency in operating cash registers and basic computer skills
- Ability to multitask and work efficiently in a fastpaced environment
- Problemsolving skills to address customer concerns effectively
- Flexibility to work various shifts including evenings and weekends
- High school diploma or equivalent (preferred but not required)
- Previous customer service experience is a plus but not mandatory
- Teamoriented mindset with a willingness to support colleagues
- Attention to detail and strong organizational skills
Additional Information :
At Dominos we are a brand of honesty transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we Put our People First by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the Power of Possible to local Dominos store owners 90% of which started as delivery drivers and pizza makers in our stores!
Remote Work :
No
Employment Type :
Fulltime