Shop Manager - Al Zahia Mall - Azadea
Shop Manager - Al Zahia Mall - Azadea
Posted on :
03-01-2025
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1 Vacancy
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Job Description
Shop Manager Al Zahia Mall(Job Number: SHO000100)
Description
- The Shop Manager is responsible for leading and managing the store operation to deliver the highest standards of customer service and to maximize sales and protability in line with companys objectives . He / she is also responsible for the inventory maintenance and external appearance of his / her shop .
- Detect anticipate and provide regular feedbacks on customers needs markets trends and competitors activities affecting the region/ market
- Greet customers oer assistance and serve them in order to ensure their needs and complaints are answered in a timely manner with quality and customer service standards creating customer loyalty and portfolio.
- Ensure a smooth and ecient receiving process of items/shipments as well as monitor all kind of inventory activities such as cycle counts and stock movements including transfers between shops transfers to/from warehouse damaged items devolution etc.
- Analyze hourly/daily/weekly sales performance monitor selling items missing sizes/ items and collection rotation (in coordination with BM and VM) in order to identify replenishment needs place accurate orders meet stock performance objectives and maximize sales and sellout
- Prepare staff schedule based on budgeted hours and/ or visitors track daily sales targets events operational needs (including shipments stock count sale etc.) as well as ensure the effective communication of sales plans and set daily and hourly targets to the Shop/Department team
- Recruit train motivate and evaluate team members to ensure that they have the necessary skill base and required image and that they are optimally enabled to maximize their potential and contribution to the company; conduct daily Japanese meetings to keep the staff informed and engaged
- Log/update all commercial and operational information as well as various requests on the provided platforms (Helpdesks Events Loss Prevention application etc.) in a timely and accurate manner
- Manage annual allocated budget by monitoring expenditure up to set limits optimizing and reducing costs where possible and reporting variances versus budget (validating it with DM/BM first)
- Oversee the shops image and ensure its compliance with the brands standards verify and follow up on the cleanliness display and maintenance of the shop including the window cash and stock room
Qualifications
- Bachelors Degree 3 years of experience in a managerial role;
- Previous experience in the industry/retail is a major plus
- Fluency in English
- Profficiency in MS Office Skills
- Developing and Motivating Others: level 4
- Cultural Awareness: level 4
- Decision Making: level 3
- Commercial Understanding: level 3
- Analytical Thinking: level 3
- Customer Focus: level 3
- Driving and Achieving results: level 3
Primary Location: United Arab EmiratesZahia Mall
Unposting Date: Ongoing
This job has been sourced from an external job board.
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Employment Type
Full Time
Key Skills
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