Credit Officer

About the Job

• ​Notify the country local management and teams about customers’ account credit limit and collection issues.
• Oversee account customers’ credit and collections by following up on daily basis with the credit executives
• Notify the Sales manager and Station manager about any customer having a cash flow issue.
• Prepare weekly ageing report for the teams.
• Visit VIP customers to maintain customer satisfaction and stay on top of any potential arising issue.
• Coordinate with the internal auditors and provide needed data about customers’ accounts during the financial audit.
• Set KPI’s and conduct annual review for direct reports
• Manage credit executive monthly collection target plan
• Identify training needs, mentor and/or coach direct reports for direct reports
• Facilitate the flow of information horizontally and vertically.
• Manage the Credit vs. Collection plans to improve collection targets and reduce collection period.
• Review customers’ accounts to enhance collections efficiency.
• Review and advise new customers’ account application to ensure proper credit check.
• Arranging collection based on generated check collection report.
• Ensure that customers’ credit statement and customs reports are prepared and sent properly; while ensuring timely payments are done.
• Import data from the credit executive end of day collection scanner into the financial system.
• Adhere to company HSSE, compliance and sustainability corporate policies and standards
• Assist in boosting financial performance and minimizing credit risk/minimize bad debts.
• Assist in optimizing the cash flow between the company and the customers.
• Recover dues from customers.
• Advise the customer on billing overdue and ensure that no accounts are blocked.
• Ensure proper customer account reconciliation with customers to reflect accurate figures in the financial system
• Achieve monthly Station Collection Target (SCT) and set average collection period (ACP).​