German Advisor Flight 2 months accommodation assistance
German Advisor Flight 2 months accommodation assistance
Posted on :
03-01-2025
Employer Active
1 Vacancy
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Job Description
Tasks
- Helping Customers: Youll handle customer inquiries over the phone email or chat advising them on solutions and ensuring theyre satisfied with our service.
- Documenting: Record each case in our system so we have a clear history of every interaction.
- ProblemSolving: Work to resolve issues quickly meeting our performance goals. If something urgent comes up flag it with your supervisor right away.
- Teamwork: While youll need to work independently being a team player and communicating well with others is key.
- Keeping Standards High: Aim to meet our quality standards in every interaction and ensure youre hitting targets for response times and resolution rates.
- Flexibility: Be open to taking on extra tasks that help the team or our clients and stay engaged by attending training sessions when needed.
Requirements
- Were flexible with parttime options (minimum 20 hours per week) but youll need to commit to fulltime hours during your first two months for training.
- If youre not a native speaker youll go through a language assessment.
- Language Skills: You should be at least B2 level or better German and B1 in English so you can handle documentation and system logging.
- Experience: Experience in outsourced customer service is a plus but not a must.
Location:
- Riga Latvia
- After your first three months theres an option to work from home at least two days a week especially if youre on a late shift ending after 9 pm.
Benefits
- Relocation Package: Well cover your flight and 2 months of accommodation provided by Jobsquad.
- Comprehensive Health Insurance: Coverage for you and your family including routine checkups dental vision prescriptions and mental health support.
- Training & Development: Start with paid training and keep growing with access to 5000 free courses through our platform especially in cuttingedge technologies.
- WorkLife Balance: Enjoy 4 weeks of paid vacation each year and a supportive work environment with regular teambuilding events and wellness activities.
- Additional Perks: Language courses fitness programs discount card.
Salary
1500 to1700 depending on your experience it can be discussed.
Employment Type
Full Time
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