IT Executive (Specialist)

About the Job
Implement department strategy to achieve IT station’s goal
Perform tasks related to new IT system implementations on site
Send new hardware software request to procurement department
Create and manage user accounts and access permissions.
Set up workstations for new employees software hardware
Setup and manage local scanners
Support and troubleshoot hardware software issues on
Workstations scanners and ensure latest software updates deployment.
Maintain local servers lync, avaya, etc. and responsible for local data center.
Manage data Backup schedules and physical backup media storage including offsite keeping and sending to Infofort where applicable
Ensure implementation of latest software security patches and updates
Run scheduled antivirus and resolve threats immediately as it occurs
Monitor local servers health, link status for all country branches and call center systems
Handle GCS and resolve cases on daily basis
Manage local SQL server where applicable.
Maintain annual inventory of all IT related assets hardware and software
Supervise and follow up on tasks given to external IT companies
Handle all systems issues related to security, card access team, networking team, maintenance team, Queue system, Hoshan for Printers Scanners
Follow up with internet and telecom providers
Assist in developing software to ease procedures COD System, Aramex Cashier system
Adhere to company HSSE, compliance and sustainability corporate policies
Collaborate with the team to achieve its objectives
Self development and skill improvement
Facilitate the flow of information horizontally and vertically
Achieve set annual KPI’s and develop oneself on skill gaps
Continuously support and address all country employee’s IT issues
Resolve all employee Help desk within the time frame
Assist Aramex clients upon setting up e tools CTS, EPOD, Integrations, etc.
Assist in managing IT resources and tools and where applicable recommend cost saving.
Suggest IT requirement to be included in the IT budget.
Job Requirements
Job Requirements

IT Background from 3 Year MCSE & CCNA, MS office …etc.
Flexible with shifts rotation
Live in Cairo is a Must