Markets Operations Analyst

Join our team in Adelaide Australia as a Markets Operations Analyst where you will play a critical role in optimising our Markets Operations function. You will support the Associate Director of Markets Operations and Planning by ensuring timely execution of the quarterly sales incentive plan improving governance and enhancing sales performance reporting. Your focus will be on improving processes managing data and developing insights to help the sales team make informed decisions. This role involves working crossfunctionally with Markets Marketing Finance and other departments to streamline operations and boost sales performance

In this role you will contribute to the creation of dashboards in collaboration with the Reporting teams and ensure the integrity and quality of salesrelated reporting. You will onboard team members to metrics KPIs and SIP plans analyse market performance data track KPIs and identify trends and areas for improvement. This functiojn will support sales forecasting by providing historical data trend analysis and pipeline analysis. Additionally you will maintain and update the CRM system with accurate sales data and provide reports and dashboards to relevant stakeholders highlighting key metrics and actionable insights.

You will also support the Associate Director in streamlining and improving sales processes recommending and implementing tools and best practices to enhance sales efficiency and evaluating and improving sales workflows. Ensuring timely and accurate administration of the quarterly Sales Incentive Plan (SIP) maintaining appropriate documentation and managing queries related to SIP discrepancies are key aspects of this role. Building relationships and maintaining communication with stakeholders at various levels and collaborating with HR and finance teams to ensure accurate compensation and incentive plans are also essential.

Qualifications :

• Experience in sales operations sales analysis or related fields.
• Proficiency in CRM platforms (e.g. Salesforce) and sales enablement tools.
• Advanced Excel skills (pivot tables VLOOKUP data analysis) and familiarity with BI tools (e.g. Tableau Power BI).
• Strong analytical problemsolving and organisational skills.
• Excellent communication and interpersonal skills with the ability to work crossfunctionally and collaborate with different teams.
• Detailoriented with a strong focus on accuracy.
• Ability to handle large data sets and extract meaningful insights.
• The ability to influence a wide range of stakeholders and negotiate to achieve mutually agreeable outcomes.

Additional Information :

Why join us: 

NCS Australia is where you can feel at home nurturing your talents and skills as we make tomorrow together one day at a time. Our benefits include paid parental leave initiatives focused on your wellbeing and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint industry and partner training programs special interest groups and an AIdriven learning platform. No matter where you are in your career we offer meaningful work and opportunities for growth.

NCS Australia is an equalopportunity employer and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans Aboriginal and/or Torres Strait Islander community.

At NCS Australia we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply. To discuss adjustment requirements please email

Agencies:

Weve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process including probity and police checks

Remote Work :

No

Employment Type :

Fulltime