IT Service Transition Manager

The IT Service Transition Manager will be responsible for developing and implementing a robust transition plan to ensure a smooth migration from legacy systems to the new CMS. This role requires establishing and maintaining a robust CI/CD pipeline to enable continuous delivery and iteration. Additionally the manager will design and implement a comprehensive IT service management framework including incident problem and change management. To maintain operational excellence the manager will ensure adherence to security standards and compliance regulations monitor and optimize system performance and build strong relationships with key stakeholders. Furthermore the role involves leading and mentoring a highperforming team fostering a culture of innovation and excellence.

By joining our team youll have the opportunity to work on interesting projects collaborate with talented professionals and make a meaningful difference. Your contributions will help us stay ahead of the curve deliver exceptional value to our clients and drive sustainable growth.

Qualifications :

• Extensive experience in IT service transition management particularly in cloudbased environments.
• Experience in a Service Delivery Management
• Deep understanding of Microsoft Dynamics 365 and Azure technologies.
• Strong knowledge of CI/CD principles and tools.
• Proven ability to manage complex projects and deliver results on time and within budget.
• Excellent communication and interpersonal skills.
• Strong analytical and problemsolving skills.

Additional Information :

Why join us: 

NCS Australia is where you can feel at home nurturing your talents and skills as we make tomorrow together one day at a time. Our benefits include paid parental leave initiatives focused on your wellbeing and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint industry and partner training programs special interest groups and an AIdriven learning platform. No matter where you are in your career we offer meaningful work and opportunities for growth.

NCS Australia is an equalopportunity employer and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans Aboriginal and/or Torres Strait Islander community.

At NCS Australia we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply. To discuss adjustment requirements please email

Agencies:

Weve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process including probity and police checks

Remote Work :

No

Employment Type :

Fulltime