Head of Operations Delivery
Head of Operations Delivery
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Job Description
- Be a part of our Jetstar Operations Leadership Team
- Deliver leadership to our Operations Delivery Operations Control Centre and Workforce Planning Teams
- Live the travel dream with immediate access to our famous staff travel benefits
Love travel and passionate about all things aviation Youre in the right place. At Jetstar you get to takeoff at work and in life.
As a team were lucky we get to do both for a living and we want you to be part of where we go next. Helping our teammates soar is what were all about. And with a new fleet of stateoftheart aircraft plus new routes being added the skys the limit.
Takeoff with your next opportunity
We now have a rare opportunity available in the role of Head of Operations Delivery for our Australia and New Zealand airline. Reporting directly to our Chief Operating Officer you will act as a crucial member of the Jetstar Operations Leadership Team whilst delivering exceptional people leadership to our Operations Delivery Jetstar Operations Control Centre (JOCC) and Workforce Planning Teams. You will hold accountability for the delivery of the Jetstar Airways crew resource framework whilst maintaining operational control of the fleet on a day of ops basis.
Your new areas of focus
As Head of Operations Delivery your focus will include:
- Leadership of Operations Delivery teams including crewing operations operations control dispatch operations customer operations and other operational services
- Ensuring delivery of workforce planning functions across our largest work groups in Cabin Crew and Flight Crew delivering a long and short term resource plan to ensure optimal utilisation of the workforce across Jetstar Operations
- Driving a safety culture ensuring that the safety of our team members and customers is our number one priority including the production of safe and compliant rosters that minimise fatigue and accountability for aircraft being legally crewed under the CASA Regulations and relevant Industrial Agreements
- Identifying and leading the implementation of opportunities to achieve Jetstars strategic commercial and cost objectives delivering a strategy that achieves the agreed Operations Delivery service goals
- Delivering transformational change in how Jetstar manages its operations specially in respect to aircraft and crew planning dayofoperations and customer recovery
- Ensuring that Operations Delivery achieves its financial targets including through the preparation implementation monitoring and control of the functions budget
- Developing a deep understanding of Jetstars Industrial Agreements including identifying opportunities and constraints and partnering with stakeholders to convert opportunities into optimised outcomes and developing strategies to address constraints
About you
Were searching for someone who:
- Has significant experience within an airline operations environment or workforce planning
- Brings a genuine passion for people leadership demonstrated through significant management experience and success in leading and developing a large and complex team
- Strong commercial and business acumen with a demonstrated ability to maintain a strategic focus
- Experience which balances cost customer service and compliance.
- Financial management skills and experience in managing a sizeable budget
- Knowledge of aviation compliance requirements and obligations related to union consultation and employment agreements
- Relevant technology or data analytics/automation experience highly regarded
- Relevant tertiary qualification in Business Management or related degree (post graduate qualifications highly regarded)
Your life at Jetstar is unlike any other
Put the craft in aircraft: Theres a new fleet of A321LR NEOs waiting for your arrival. Beyond Jetstar our teams get exposure to projects related to the Qantas Groups A320/1 B787 and A321 Freighters plus Jetstar Branded Airlines (JBAs) in Singapore and Japan.
Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday: Join a fun driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.
Theres a place for everyone at Jetstar: For us travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements just reach out and let us know what you need.
Were Jetstar. Lets takeoff together
We cant wait to hear from you.
Applications close: Sunday 17 November
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
