Regional Customer and Business Manager
Regional Customer and Business Manager
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Job Description
- Challenge yourself in a role where you will take local operational ownership and contribute significantly to the Qantas Road Express (Jets Transport) strategy
- Together well achieve results in a highly regulated environment
- Permanent fulltime position based at Tullamarine Melbourne
When international air cargo touches down in Australia were there to get it the rest of the way to its destination. Our interstate trucking services cover the domestic legs of international airfreight operations driving between all the major cities from our hubs in Sydney Melbourne Brisbane Coolangatta Perth and Adelaide.
We understand our priorities and what needs to be delivered taking the initiative to keep things moving.We bring teams and individuals together to deliver on our customers expectations.
As the Regional Customer and Business Manager (VIC & SA) for Jets Transport you will be responsible for all aspects of strategic customer operational and transformation management against agreed service level agreements and the management of business improvement initiatives to improve customer proposition and deliver cost savings. This position also has overall responsible for the leadership and effective management of the Qantas Road Express operations and will ensure effective efficient and quality customer service.
You will have:
- Demonstrated people leadership skills experience including performance management coaching mentoring and development of staff within an operational environment
- Proven record of successfully managing change and implementing continuous improvement activities
- Ability to engage and influence people through communication and leadership skills
- Concise understanding of all aspects of operational safety security and emergency procedures as applicable in Ground Operations
- Commercially focused with the ability to correctly assess the impact of decisions on business outcomes
- Demonstrated commitment to OHS&E principles in the workplace
- Broad understanding across all aspects of an airline with specific airport related experience in operations compliance service systems used and product offerings.
- Demonstrated ability to communicate effectively and gain support for strategic goals
- Demonstrated high level of computer literacy (especially Outlook Word Excel and PowerPoint)
- Experience in trucking industry will be highly regarded
- Eligibility to hold an Aviation Security Identification Card (ASIC)
Why Qantas
If youre successful in your application youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team which means youll be able to grow both personally and professionally at Qantas. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time.
Youll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role weve got a great track record of supporting our people to take their career in so many different directions the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy discounted air travel within Australia and across the globe both for you and your family and friends as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.
- Well give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping food and wine insurance health and wellbeing leisure and entertainment.
- Well support your wellbeing: Whether its salary packaging for motor vehicles or electronic devices our interactive wellbeing app or your very own tailored nutrition plan.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us youll be part of an organisation that encourages diversity supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. If you have any support or access requirements we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restrictions or sponsorship.
Be a part of something special and play your part in the Qantas story get in touch today.
Applications close: Tuesday 31 December 2024.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
