Operations Executive

Jetstar thrives on innovation. We are always looking to employ ambitious proactive teamorientated professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice. 

As part of the Jetstar Asias Network Operations team you are responsible for flight watch duties; ensuring relevant information is transmitted to crew via suitable means and follow up in absence of acknowledgement from crew; coordinate with dispatch service provider and act as medium between flight dispatch and the pilot for operational support.

Key responsibilities of this role are: 

    Ensure flights are crewed efficiently daily
    Ensure crew rosters are repaired following any disruptions to daily operations
    Implement disruption management actions to maintain schedule and recover from disruption
    Promptly answer all phone queries addressed to the Operations Centre.
    Liaise and negotiate with engineering service provider during disruptions to ensure aircraft recovery and       maintenance requirements are met and retained.
    Coordinate with various GHA and track all departures arrivals. In event of delay disruption technical or diversion scenario take corrective action and/or escalate to next level as appropriate
    Upkeep and provision of necessary documentation required for flights
    Archive post flight documents and provide support during inspections and audits as prescribed by the state regulator
    Collate and distribute Daily Operations Report.
    Filing APP CTA for crew at the required ports.
    Continuously review and suggest improvements to Operations Control procedures and processes.

To be successful in this role you will need to demonstrate the following skills & experiences: 

    Diploma at least 2 years of relevant experience
    Accredited Flight Dispatch Training qualification
    Flight dispatch / flight planning experience required.
    Excellent written and verbal communication skills
    Excellent interpersonal skills and the ability to establish sound working relationships with all levels of organization
    Strong team player with a commitment to safety.

Qualifications :

Jetstar thrives on innovation. We are always looking to employ ambitious proactive teamorientated professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice.  As part of the Jetstar Asias Network Operations team you are responsible for flight watch duties; ensuring relevant information is transmitted to crew via suitable means and follow up in absence of acknowledgement from crew; coordinate with dispatch service provider and act as medium between flight dispatch and the pilot for operational support. Key responsibilities of this role are:      Ensure flights are crewed efficiently daily     Ensure crew rosters are repaired following any disruptions to daily operations     Implement disruption management actions to maintain schedule and recover from disruption     Promptly answer all phone queries addressed to the Operations Centre.     Liaise and negotiate with engineering service provider during disruptions to ensure aircraft recovery and maintenance requirements are met and retained.     Coordinate with various GHA and track all departures arrivals. In event of delay disruption technical or diversion scenario take corrective action and/or escalate to next level as appropriate     Upkeep and provision of necessary documentation required for flights     Archive post flight documents and provide support during inspections and audits as prescribed by the state regulator     Collate and distribute Daily Operations Report.     Filing APP CTA for crew at the required ports.     Continuously review and suggest improvements to Operations Control procedures and processes. To be successful in this role you will need to demonstrate the following skills & experiences:      Diploma at least 2 years of relevant experience     Accredited Flight Dispatch Training qualification     Flight dispatch / flight planning experience required.     Excellent written and verbal communication skills     Excellent interpersonal skills and the ability to establish sound working relationships with all levels of organization     Strong team player with a commitment to safety.

Remote Work :

No

Employment Type :

Fulltime