Program Lead
Program Lead
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Job Description
Has supervisory responsibility for Operations team including ensuring the team is performing and accomplishing the defined objectives and goals meeting or exceeding established SLAs and provide direction and coaching where necessary.
- Client stakeholder relationship management (procurement HR Talent Acquisition).
- Assure account processes and procedures adherence as well as full adoption of AGS Way best practices.
- Assess areas of opportunity for process improvement and work with the Program Director to implement change where needed.
- Lead projects defined by Program Manager to ensure timely completion and effective results.
- Deep working and demonstrable knowledge of procurement sourcing or contingent workforce
- Detailed experience and knowledge of the strategic sourcing process lifecycle
- Maintain influence and develop relationships with leadership and Executives
- Leading procurement projects including negotiation of contracts & commercial terms consistent with maximizing business value
- Manage customers expectations through timely feedback and proactive communication
- Identify risk situations and coordinate solutions with management
- Responsible for using independent judgment and making decisions that require a great degree of creative analytical and problem solving ability
Qualifications :
At least 8 12 years of experience in staffing/recruiting procurement workforce operations or sourcing would be beneficial
- Thorough understanding of the Workforce Management process financial implications and benefits.
- Previous contingent recruitment experience essential preferably with an IT focus.
- Experience managing highlevel customer VMS and other vendor relationships.
- Previous experience leading teams (coaching mentoring setting goals and providing feedback).
- Above average organization and customer service skills
- Ability to handle multiple projects and tasks concurrently
- Excellent interpersonal skills (written and verbal) required with the ability to interact with all levels of the organization
- Experience in implementation of processes policies and methodologies
- High degree of attention to detail
- Strong analytical skills including use of Excel
- Working knowledge of Microsoft Word PowerPoint Visio and related computer skills
- Knowledge of VMS systems is helpful
- Proven ability to manage competing deliverables ontime onbudget onquality
- Be organized to handle multiple tasks with differing deliverables and deadlines
- Takes direction well
- Takes initiative and can work independently
- Quick learner
Additional Information :
As a workplace we focus on relationships with each other our clients and our candidates in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate who force us to be better. Everything we do sits on a pillar of diversity diverse perspectives backgrounds and ideas drive innovation and make us successful.
See what its like to work at AGS by searching #LifeAtAGS on any social network.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
