Document Production Specialist - Multiple Shifts - Remote
Document Production Specialist - Multiple Shifts - Remote
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Job Description
We are currently recruiting for 2 x Document Production Specialists across the day and evening shift the hours are 09:00 17:00 for the day shift and 18:0002:00 for the evening shift Monday Friday please only apply if you can work this shift you are applying for. This is a full time position not freelance. We are hiring for x 1 day shift and x 1 evening shifts.
Due to the nature of this role it is recognised that it can be performed mostly remotely with the expectation of coming into the Newcastle office as business needs require.
The role
Key Responsibilities
The DPS reports to the GBS Document Production Management team and is expected to create a positive working relationship with team members.
Document Production and Adminstration
Providing an accurate and high quality document production service.
Profiles of tasks vary across a large suite of legal and non legal work streams including but not limited to:
- producing highquality legal documentation using Clifford Chance templates or tailored as per requirements (incl. MS Word PPT Excel and Adobe PDF)
- Document health checks/cleaning and converting
- Graphics/Charts
- Document conversions
- Offering Circulars Legal Review Reports Client Briefings Technical Bulletins MailMerge eMailers
- Crossreference checking
- Revisions and amendments
- Comparisons/blacklining
- Copy typing
- Audio typing
Priortise in accordance with agreed deadlines and as directed by the Workflow team.
Ensuring accurate use of the workflow application (Elevate).
Working seamlessly with the Firms document management system iManage for all document retrieval and return to the system.
Ensure any handovers are completed in detail and accurately to ensure a continuous seamless service.
Team Support
Working collaboratively with team members to ensure the provision of first class support services to fee earners Globally.
Establish maintain and develop effective communication with team/colleagues globally.
Complete any adhoc duties as requested by GBS Management.
Client Focus
Delivery of exceptional customer service present as proactive friendly helpful willing and efficient at all times.
Ensuring timely efficient and accurate communications with all colleagues and clients.
Working Relationships
Success will be dependent on positive and collaborative working relationships which are established with colleagues across all GBS Teams
Key working relationships for a DPS will be:
- Fee earners to whom they provide firstline support
- GBS Team Members (across all GBS Hubs)
- Practice Assistants and Virtual Assistant teams
- Mail Print and other Business Professional services
Qualifications :
Your experience
- Excellent copy and audio typing speeds
- Intermediate working knowledge of Microsoft Outlook
- Uptodate experience of Microsoft Suite eg: Word PowerPoint and Excel to MS Office 365 Associate level MOS Certified
- Intermediate knowledge of Adobe Acrobat
- Intermediate knowledge of Adobe suite
- Solid experience within a professional corporate services environment
- GSCE/Olevel standard or equivalent
- Strong communication skills are essential the ability to communicate clearly persuasively and with sensitivity both orally and in writing when dealing with lawyers partners practice assistants trainees paralegals and various support staff
- Demonstrate using own initiative / judgement
- Experience of meeting deadlines prioritising a busy workload and working under pressure especially when working alone or during the closing of deals
- Ideally solid document production experience
- Previous experience within a legal environment would be an advantage
Client Focus
At Clifford Chance we believe in bringing the client both internal and external to the centre of everything we do. To do this we need to understand anticipate and fulfill the unique needs and expectations of each client. We call this Client Focus and to help deliver this core part of our business strategy we want to recruit people who not only excel in their field but who are also client focused.
We are looking for people who:
- can demonstrate a keen interest and enthusiasm to understand clients priorities;
- are selfstarters but also team players ready to help others and contribute to the success of GBS;
- listen question and deliver; and
- be reliable and responsive and can put the needs of the client first.
In short we are looking for people who are motivated by client satisfaction and who strive to exceed the expectations of their clients.
Additional Information :
Hybrid Working
Due to the nature of this role it is recognised that it can be performed mostly remotely with the expectation of coming into the office only as business needs require.
What we offer including our broad range of benefits and working environment
When you join Clifford Chance you will have access to a broad range of benefits to support you across many aspects of your personal and professional life including financial wellbeing lifestyle and family friendly benefits. For more information on what we offer specifically in the UK please visit our What We Offer page on our career site.
Equal opportunities statement
At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender gender identity and expression marital or civil partnership status race colour national or ethnic origin social or economic background disability religious belief sexual orientation or age. This applies to recruitment and selection terms and conditions of employment including pay promotion training transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here.
#IND1
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
