Production Assistant
Production Assistant
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Job Description
Job Title: Production Assistant (Awards Programmes)
Reports to: Production Manager
Contract Type: Full time Fixedterm contract
Dates: 17 February 23 May 2025
Deadline: 6 January 2025
Interviews: W/C 13 January 2025
Job Location: Hybrid working (twofour fixed days in the London E2 office a week)
Salary: 24000 per annum
Hours: Monday Friday (9:30am5:30pm)*
*Flexibility will be required when working to deadlines and Judging period 17th 22nd May 2025 onsite at County Hall for D&AD Awards Judging and Southbank Centre for D&AD Festival and Ceremony. Flexibility is also needed while working in the office.
About D&AD
Founded in 1962 D&AD is an organisation that is all about the pursuit of creative excellence within advertising and design inspiring it celebrating it and enabling it. A fundamental way of us achieving this is through our world class learning programmes which upskill the current and future workforce.
Whilst our remit focuses on the advertising and design industry there is a broader goal to demonstrate the positive impact that creativity can have across education the economy and within society.
Purpose of the Job
The D&AD Awards showcase the worlds best creative work across commercial design advertising production and craft disciplines judged by over 260 global creative leaders practitioners and innovators. Similarly D&ADs New Blood Awards attract thousands of entries from students and emerging creatives worldwide.
Were looking for an ambitious Production Assistant to join our Awards and New Blood team itll be your job to help support the administration and delivery of the D&AD Awards and New Blood Awards and make sure each piece of work submitted by our entrants is of the right standard and requirements to be judged.
Key Responsibilities
Customer Enquiries
Deal confidently and efficiently with incoming and outcoming entry queries
Provide a high level of customer service to entrants
Use the D&AD query database to log and resolve all queries
Ability to work with entrants find out their needs and objectives and offer support on entry
Cataloguing
Use the D&AD logging system to record and check entry data
Process and file physical/digital entries
Sort and open packages
Quality check moving image stills and web/app entries
Edit awards entry media where necessary
Identify and resolve problems with entries contacting the entrant where necessary
Liaise with operations team and management to resolve complex problem
If necessary support other Production Assistants across the D&AD Awards or New Blood Awards during busy periods.
Online Judging
Ensure all the entries are processed to the right standard in time for online judging
Liasing with the judges to ensure they understand and complete the online judging process on time
Resolve any issue that may be raised by the judges during the judging process
Keeping management informed of any problems that may arise
Ensure all communication with the judges is consistent and in line with D&ADs tone of voice
Judging
Quality control; ensure work is accurately prepared and displayed for judging
Assist with the transportation to and set up of work at judging
Support change over of jury sessions and judging rounds
Support and assist jury host during judging sessions when required
Help resolve any problems and queries
Proofread written information if necessary
Other Duties
Support for the D&AD Awards Ceremony and Festival if necessary.
Reviewing winners information on the website to ensure accuracy and that all assets are correctly uploaded.
Conducting quality checks on ceremony reels to confirm they are errorfree and meet standards.
Provide feedback to aid the review and development of all awards products.
Additional administrative tasks as required
Key Experience and Skills
Excellent proactive customer service both verbal and written
The ability to work both independently and cohesively as part of a team
Strong attention to detail and an ability to be flexible within all work matters
Ability to work effectively under pressure and to tight deadlines
Flexible approach to working hours especially during judging period
Computer literacyhighly proficient in G Suite and MS Office
Working Knowledge of Adobe CC is desirable but not essential
A second language would be desirable but not essential
Personal Qualities
Comfortable working in a large team
You love to learn and are excited by the prospect of a diverse workload
Strong communication skills
Keen interest in design and advertising
Trustworthy and Reliable
Sense of humour
D&AD is committed to diversity equality equity inclusion and respect for all. Providing a work environment in which all employees are treated with fairness respect and dignity and which is free of discrimination victimisation bullying and harassment. At D&AD we are interested in every individual bringing their Whole Self to work and this includes you! Please email to let us know if you need any reasonable adjustments to be made for any part of the recruitment process.
In order to comply with the Prevention of Illegal Working Immigration Asylum and Nationality Act you will need to provide appropriate documentation that proves that you are eligible to work in the UK.
Due to the number of applications we receive we regret that you will not be contacted unless you are shortlisted for an interview. If you have not heard from us within three weeks of the closing date of your application you should assume that you have not been successful on this occasion.
Our privacy statement can be viewed on the D&AD careers page.
Employment Type
Full Time
