Scheduler
Scheduler
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Job Description
The Scheduler is expected to perform a variety of duties in the coordination of scheduling services for Clients and Care Professionals schedules. The Trainee Scheduler is expected to assist and support other staff members in order to provide the highest quality service to Clients and Care Professionals. Trainees will be considered
Primary
Answer each incoming call in a friendly professional and knowledgeable manner
Develop and maintain relationships with both Clients and Care Professionals by regular contact
Coordinate Care Professionals schedules on a daily basis
Coordinate and maintain monthly Client schedules in Home Instead Software
Identify and report to Senior Scheduler
Take Care Professionals hours from timesheets and enter into Home Instead Software
Enter and maintain accurate Client and Care Professionals records in Home Instead Software
Process and mail client timesheets
Provide up to date hand over for out of hours cover
Participate in out of hours oncall management
Remain calm in stressful situations
Secondary
Field employment enquires from prospective Care Professionals and arrange for application process as needed
and any client enquiries that may come through.
Full or Part time hours will be considered for this role.
Salary dependent on previous experience and pro rata
Additional Information :
If you have a passion for caring and the motivation to help us achieve our ambitions we would love to hear from you. Call the office on
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
