Retentions Advisor
Retentions Advisor
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Job Description
This role sits with one of Daisy Communications brands XLN for Small Business
Location: Sheffield Office based
Salary: 22308 yearly with realistic commission of 1000 per month
Monday to Friday working 9:00 17:30 (37.5 hours per week)
Key Responsibilities:
- Conduct inbound and outbound sales calls with existing customers selling our products and services to B2B customers based on client needs.
- Develop and nurture relationships with UK based SMEs to drive sales from initial contact to closing. You may be required to move between sales campaigns or sell additional products.
- Proactively identify and qualify potential customers to build a robust sales pipeline. Consistently achieve or exceed sales targets while adhering to established strategies call KPIs and performance metrics.
- Leverage CRM systems to effectively manage sales opportunities track customer interactions and maximise sales potential.
- Build and maintain strong relationships with customers to ensure satisfaction and loyalty.
- Work closely with the sales support/operations team to ensure a seamless customer journey from sales to fulfilment.
Qualifications :
- Be able to demonstrate an ability to work within a fast paced environment within a sales focussed industry.
- Negotiation/objection handling skills.
- Competent with all Microsoft packages.
- Ability to understand analyse and interpret data.
- Take ownership of issues and follow through to conclusion.
- Sound questioning and listening skills being able to pinpoint the exact issue in order to gain resolution.
Additional Information :
What are the benefits of working at Daisy
Our ethos is simple: the more you put in the more you get out.
We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UKs no.1 Telecoms company in 2023.
Here are some of the benefits that we offer
- 25 days holidays plus bank holidays and an additional day for each year of service up to 30 days!
- 500 referral scheme bonus
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Sim deals for you and your family/friends
- Access to discounts and savings at more than 1200 retailers
- An additional day off on your birthday or if youre getting married
#LIOnsite
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
