RMA Test Technician

Do you love electronics and like to solve problems and fix things  You may be a great fit for our repair team.  

As a member of the Gloucester Quality Repairs team you will evaluate diagnose and repair RF products including RF Generators DC Power Supplies RF Matching equipment and other components. This role requires in depth analysis and debug skills and experience is required. You will be a member of the XP RF Quality team assisting in resolving customer field issues by documenting and diagnosing RMAs and feeding information back to our design and manufacturing teams to prevent future field issues.  

• Diagnose document. and rework and test RF subcomponent and final electronic products of moderate to high complexity as prescribed by drawings electrical schematics and/or procedures 

• Strong ability to test and diagnose products utilizing schematics and test procedures. 

• Ability to collaborate with test engineering on advanced trouble shooting.  

• Record failure data and test issues in data bases as required. Work with quality engineers to document product repair changes. Evaluate results and recommend corrective action when required.  

• Prepare detailed reports of RMA findings documenting the results methods and equipment used in evaluation as well as determining the root cause in some cases.  

• Strong communication skills with peers across shifts and with support organizations.  

• Engage in process improvement teams and activities.  

• Reliable and consistent attendance  

• Other duties may be assigned as required 

Qualifications :

• 35 years experience as a test technician.  
• Associates Degree in Electrical Technology Electrical Engineering or Computer Science  
• Electronics test troubleshooting and repair experience  
• Experience testing and diagnosing electronic products power supplies and related products.  
• Ability to work from electrical schematics change notices and use standard electronic diagnostic equipment.  
• Military electronics experience is valued.  
• Ability to make common mechanical connections associated with power supply testing  
• Must be able to communicate effectively (verbal and written) in English.  
• Intermediate level skill with excel for data collection and analysis.  
• Familiarity with PDM (Product Data Management) and ERP (Enterprise Resource Planning) systems  
• Ability to lift 50 lbs 

Additional Information :

XP Power provides a safe and healthy working environment that is stimulating and collaborative where employees are empowered to make a real difference. We place our people at the heart of everything we do. We understand that if we provide our people with the ultimate experience they will provide the ultimate experience to our customers. 

We also offer a comprehensive benefits package including: 

• 100% Employer Paid Medical Dental and Vision Insurance for Fulltime Employees 
• Annual Compensation Bonus (Percentage dependent on Company profitability) 
• Company 401(k) Match (up to 6%) 
• Mental Health Benefits 
• Paid Time Off (Accrual starts at 3 weeks per year) 
• 12 Company Paid Holidays  
• Paid Time Off for Volunteer Work (up to 8 hours per year) 
• Employer Paid Supplemental ShortTerm Disability Insurance  
• Veterinary Pet Insurance 
• Company Social Events Held Throughout the Year 
• A Friendly Culture Where People Collaborate and Strive for Excellence 

Remote Work :

No

Employment Type :

Fulltime