We are seeking a highly motivated and experienced Senior Client Relations Executive to join our dynamic team. In this role you will be responsible for managing and nurturing relationships with our enterprise clients driving renewal of existing contracts and ensuring longterm customer satisfaction.
Key Responsibilities:
- Client Relationship Management:
- Build and maintain strong relationships with key decisionmakers at enterprise clients.
- Proactively engage with clients to understand their evolving business needs and challenges.
- Address client concerns and issues promptly and effectively.
- Renewal Management:
- Develop and implement a strategic renewal plan for assigned enterprise accounts.
- Analyze client usage patterns and identify potential risks to renewals.
- Collaborate with crossfunctional teams to develop compelling renewal proposals.
- Negotiate renewal terms and pricing to maximize revenue and client satisfaction.
- Ensure timely and accurate contract renewals.
If you are a highly motivated and resultsoriented individual with a passion for building strong client relationships and driving renewals we encourage you to apply.
Qualifications :
- 3 years of experience in client relationship management account management or sales preferably in the enterprise software.
- Proven track record of successful renewal management for enterprise clients.
- Strong understanding of B2B sales principles and techniques.
- Excellent communication and interpersonal skills.
- Strong negotiation and problemsolving skills.
- Experience in a SaaS or technology industry is preferred.
Additional Information :
What you get:
A competitive package and a chance to participate in a life altering business plan that will fundamentally disrupt and change one of the largest industry segments in India and the world.
Additional information
WHY US
- Youll be surrounded by passionate team members.
- Opportunity to experience startup culture.
- Youll experience true collaboration.
- Your work has a visible impact.
- Opportunities for innovation.
Location: Noida Sec 63
Employment Type: Permanent
Industry: IT
Remote Work :
No
Employment Type :
Fulltime