Inside Sales Specialist
Inside Sales Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Establish a high level of rapport and trust with the Teleflora florists while making outbound calls
- Become familiar with the entire product line that Teleflora sells as well as other services offered
- Meet/exceed the daily weekly and monthly quotas that are established for contacts and sales
- Meet/exceed the daily expected percentage of time on the telephones selling to the florist
- Use every customer contact to reinforce the Teleflora commitment to customer service
- Prepare reports as necessary for the Inside Sales department management
- Utilize appropriate order entry; call tracking and contact management software
- Participate in sales product and process training as required
- Communicate with other departments to help meet departmental needs
Qualifications :
Education:
- High school diploma or equivalent college business course or an undergraduate degree a positive
- Work experience in a floral operation or outbound business to business telemarketing/telephone sales experience a plus
Knowledge/Skills:
- Must work extended hours as business needs dictate
- Possess strong written verbal analytical and interpersonal skills
- Demonstrate strong organizational skills with the ability to handle multiple tasks
- Excellent customer service skills (friendly courteous and helpful)
- Strong attention to detail including but not limited to accurate spelling and appropriate abbreviations
- Basic computer literacy basic math and writing skills
- Excellent telephone skills and sales skills required
- Ability to multitask in a fastpaced constantly changing environment
- Must display a strong desire to achieve and maintain high levels of both internal and external customer satisfaction
Working Conditions:
- Holiday time off may be limited due to increased order volume
- Fastpaced solutionoriented office environment
Additional Information :
- Competitive benefits package including Medical (including 24/7 online access to a physician) Vision Dental and 401k with match eligibility
- Opportunities for development and internal mobility
- Manager and leadership training biweekly L&OD webinars and eLearning offerings
- Companywide problem solving and continuous improvement training
- Wonderful Giving (wonderfulgiving.com) allowing you to donate company money to a cause of your choice
- Company focus on wellness and health
Say everything and share your Love Out Loud with the gift of Teleflora flowersall made by hand and delivered by hand by your local florist. With more than 10000 member florists in North America alone Teleflora offers the kind of personal touches artistry and expertise you expect from a trusted neighborhood floristeven if that neighborhood is across the country. No prepackaged flowers in nondescript boxes dropped on your doorstepTelefloras network of professional florists creates artistic arrangements personally delivered in a vase often on the same day. Teleflora makes every day an occasion with a twoinone gift that includes a multipurpose keepsake container for longlasting enjoyment. For more visit: or follow us on Instagram and Facebook and tag your own #LoveOutLoud moment.
Teleflora has been part of The Wonderful Company since 1979. The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance equity and inclusion. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability age protected veteran status or other protected categories.
All your information will be kept confidential according to EEO guidelines.
EEO is the law click here for more information
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
