The Turndown Attendant is responsible for ensuring we provide the highest level of cleanliness in our guestrooms whilst providing nightly turndown service for all guestrooms.
What is in it for you:
*benefit available for fulltime or part time employees while being a part of the Fairmont Orchid Ohana
- Premium preferred provider medical/drug/vision benefits at competitive prices*
- We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7500) Coverage is available for your ohana!*
- We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
- Dont just live in the moment own your moment with 11 paid holiday/personal days per year 10 days of paid vacation that begin accruing immediately*
- We go the extra mile by offering 50% discounts at hotel restaurants 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
- We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties Friends & Family rates (5000 hotels worldwide)*
- Complimentary meals in our employee dining facility
What you will be doing:
- Overall tidying of occupied guestrooms to include but not limited to: dusting arranging guest belongings neatly turndown beds remove soiled linen retrieve clean linen from linen closets vacuuming if required bathroom cleaning if required replenish rooms with supplies etc.
- Take initiative to add a personalized experience for the guest
- Maintain proper usage of cleaning supplies and equipment
- Accurately report room status reports throughout the duration of your shift
- Take ownership of guests privacy and belongings while ensuring exceptional service
- Work effectively and contribute positively to a team
- Keep linen closets supply closet and landing organized and clean
- Report damage or malfunction in hotel rooms/areas
- Respond professionally politely and efficiently to requests from guests
- Use hands to lift carry or pull objects that may be heavy
- Maintain excellent grooming and uniform standards
- Read understand and follow all department policies
Qualifications :
Your experience and skills include:
- Warm and caring personality; previous housekeeping experience is an asset
- Basic understanding of the English language
- Ability to anticipate and focus attention on guest needs by being professional and welcoming
- Lifting requirements up to 25lbs
- Carrying of objects weighting up to 50lbs
- Excellent organizational skills and time management
- Stooping kneeling reaching standing walking bending twisting pushing seeing hearing speaking to guests
Remote Work :
No
Employment Type :
Parttime