Warehouse Supervisor

Roles and responsibilities

We are looking for an experienced Warehouse Supervisor to oversee and coordinate the daily warehousing activities. You will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits.

You should be able to ensure that daily operations meet and exceed daily performance expectations and to increase the company’s overall market share.

Responsibilities

Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring the quality of goods
Measure and report the effectiveness of warehousing activities and employees performance
Organize and maintain inventory and storage area
Ensure shipments’ and inventory transactions’ accuracy
Communicate job expectations and coach employees
Determine staffing levels and assign workload
Interface with customers to answer questions or solve problems
Maintain items record, document necessary information and utilize reports to project warehouse status
Identify areas for improvement and establish innovatively or adjust existing work procedures and practices
Confer and coordinate activities with other departments
Warehouse Operations Management:

Oversee daily warehouse activities, including receiving, storing, and shipping goods.
Ensure accurate inventory control and stock management.
Supervise the organization and arrangement of goods to optimize space and accessibility.
Team Leadership:

Manage and lead a team of warehouse staff, including assigning tasks, monitoring performance, and providing training.
Conduct regular team meetings to communicate goals, updates, and safety protocols.
Foster a positive work environment and resolve conflicts or concerns among staff.

Desired candidate profile

Proven work experience as a warehouse supervisor
Highly effective supervisory skills and techniques
Knowledge of warehouse software packages and MS Office proficiency
Ability to input, retrieve and analyse data
Hands-on commitment to getting the job done
Excellent communication and interpersonal skills
Proven ability to direct and coordinate operations
Strong organisational and time management skills
BS degree in logistics, supply chain management or business administration
Strong organizational and multitasking skills to manage operations efficiently.
Proficiency in using warehouse management systems (WMS) and related software.
Problem-solving and decision-making skills to address operational challenges.
Knowledge of safety regulations and best practices for warehouse operations.
Soft Skills:

Excellent communication skills to interact with team members, management, and external partners.
Leadership qualities to motivate and guide the warehouse team effectively.
Attention to detail to ensure accuracy in inventory and order processing.
Customer service orientation to address client or stakeholder concerns.
Behavioral Traits:

Dependable and results-driven, with a commitment to meeting deadlines and achieving targets.
Adaptable and capable of handling fast-paced, high-pressure environments.
Ethical and professional in managing resources and personnel.
Proactive and innovative in identifying and implementing process improvements.