Sales Manager
Sales Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsible for achieving group sales revenue goals through solicitation maintaining existing accounts and negotiating contracts with meeting and event planners. Ability to represent the property virtually through power point presentations and at industryrelated tradeshows. The team member in this position will manage group business from the inquiry phase through the implementation of the sales agreement and focus on the Sports and Association business segments. The manager in this position is responsible for driving revenue to the event center and hotel.
ESSENTIAL JOB FUNCTIONS/DUTIES:
Maintains existing relationships and builds new customer contacts
Solicit group business through strategic planning and at industry shows
Full working knowledge of Salesforce including familiarity with blocking guestrooms and meeting space.
Prepares plans and conducts property site visits
Identify need period business and opportunities for share shifting
Generate ideas and initiatives that further develop existing accounts while identifying new business opportunities to drive additional revenue
Find qualified leads utilizing all types of resources including tech portals and third party agencies
Develop strategies for winning bids on potential group business opportunities
Engage in a salesfocused atmosphere that promotes sales growth
Maintain knowledge of competitors sales and convention programs in order to generate future leads and be able to sell against the competitive sets strengths and weakness
Prepare pre and postconvention meetings obtain feedback of critical needs to ensure customer satisfaction
Effectively communicate with internal and external stakeholders
Other duties as assigned
Managing Profitability:
Create and maintain a continuous funnel of business related to the individual market deployment
Ensure synchronicity through planning for operational efficiencies and profitability
Follow standard operating procedures to ensure profitability targets are met
Ensuring Exceptional Customer Service:
Create an atmosphere that meets or exceeds guest expectations
Set a positive example for both team members and guests
Interact with guests to obtain feedback on quality and service standards
Respond to and handles situations requiring service recovery
Strive to improve service performance
Qualifications :
Bachelors degree preferred
Three (3) years of experience in a similar position preferred.
Must be at least 21 years of age.
Must be proficient in the use of Microsoft Office applications including:Teams Outlook Word and Excel; LMS Salesforce CVENT Sertifi and others.
Proven history of sales and service that clearly showcases an understanding of guest service and revenue growth
Broad understanding of managing all aspects of meetings and catered events
Must have strong working knowledge of hotel operations and sales functions
Must have exceptional communication interpersonal customer service and negotiating skills.
Must be able to obtain/maintain any necessary licenses and/or certifications.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
