RAP TEAM LEADER

YOU MUST BE PERMANENT IN THE JOB OPPORTUNITY SPECIALIST TITLE FOR AT
LEAST ONE YEAR. THIS IS A PROVISIONAL APPOINTMENT WHEN A TEST
BECOMES AVAILABLE IN THE ASSOCIATE JOB OPPORTUNITY
SPECIALIST (AJOS) TITLE YOU MUST TAKE AND PASS THE EXAM TO
REMAIN IN THE AJOS TITLE.

The Homelessness Prevention Administration (HPA) was established in 2014 and has since played an essential role in the Citys overall eviction and homelessness prevention efforts to combat housing instability to help New Yorkers stay housed. HPA Office of Prevention and Housing Assistance (PHA) is primarily responsible for administration of the CityFHEPS rental subsidy program the contracted incommunity Homebase eviction prevention program and for new developments and an expanding continuum of homelessness prevention programing and contracts. PHA is currently comprised of the following units The Rental Assistance Programs (RAP) the HOME TenantBased Rental Assistance Program (HOME TBRA) and the Office of Prevention and Community Support (PCS) and its expanding unit for Contracts (Homebase Phase I23Cluster/Master Lease City Council Discretionary Awards and Special Housing Assistance Resource (SHARE).

The PHARAP is recruiting for two (2) Associate Benefits Opportunity Specialist IIs to function as the RAP Team Leaders who will:

Approve eligibility for tenant or landlord approves check request for brokers and landlord payments for Rental Assistance Subsidy Programs; troubleshoot issues made by tenants landlord lawyer advocate legal aid via a review conference to achieve resolutions; addresses request for information and services from RAP landlords tenants and community advocates.

Ensure that Rental Assistance Unit Subsidy Program payments to landlords /brokers are executed timely and ensures the annual renewal of RAP subsidies. Approve modification made by the tenants for their CityFHEPS Rental Assistance Supplement Amount; review and approve the data entries of tenant information for federal funds into federal databases; utilizes other databases such as Housing Assistance Payment Systems (HAPS) HRA One Viewer WMS Finance.net IQ System and SAVE.

Recommend new subsidy certificates for tenants who wish to submit a transfer request via email for issues with landlord inhabitable apartments etc. addresses requests for information and services from RAP landlords tenants and community advocates; supervises JOS workers who interview applicants and assess eligibility for immediate rent / public assistance; works with applicants to remove. Prepares daily and weekly statistical reports on work performed as well as monthly audits. Assist with case consultation on individual cases and guidance on difficult cases in the case planning process as necessary.

Supervisor staff that corresponds with homebound / homeless clients; supervises a team of JOS who provide quick service for those clients; take appropriate action on reported/ provided documentation and maintains contact with other teams to ensure awareness activities that affects the case management plan. She / he supervises staff who interview and determines housing needs of tenants at risk of homelessness. Assists in the development of antieviction/housing plan of intervention for referred participants.

Qualifications :

1. A fouryear high school diploma or its educational equivalent and three years of
fulltime satisfactory experience working directly in social/human services or a
related setting providing either:
a) client services.
b) employment planning/counseling services which involves job development
skills assessment and employment placement or other economic
opportunity programming.
2. A baccalaureate degree from an accredited college; plus eighteen months of full1time satisfactory experience working as a Benefits Opportunity Specialist; or
3. A baccalaureate degree from an accredited college; plus eighteen months of full1time satisfactory experience as described in one (1) above.
4. College credit from an accredited college may be substituted for this experience
on the basis of 60 semester credits for 9 months of the work experience described
above. However all candidates must have at least 18 months of fulltime
satisfactory experience working as a Benefits Opportunity Specialist or performing
social/human services work as described in one (1) above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime