Director of Content and Copy Bureau of Communications

The Office of External Affairs manages many of the agencys most critical interactions with the public from raising awareness and promoting healthy behaviors to advancing policies and responding to health emergencies. The Bureau of Communications housed within the Office of External Affairs develops culturally responsive public health marketing campaigns; generates and crafts materials to inform New Yorkers of health information and program services ensuring accessibility for all; provides access to translation services for collateral materials and clinics; maintains the agencys website; and publishes content on the agencys social media platforms. Within Creative Communications the Content group oversees the writing editing and creation of content to inform New Yorkers of key health topics and emergency situations.

We are seeking to hire a Director of Content and Copy. Reporting to the Executive Director of Creative Communications the Director of Content and Copy is responsible for the creation and development of programspecific and/or Health Departmentwide written communications projects in collaboration with the larger Creative Communications team. The Director oversees the daytoday operations of the Content team workflow and management of staff.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Oversee and approve content on all editorial projects and requests including Health Department reports brochures and other communications collateral. Monitors project deliverables and timelines and takes corrective action as needed.
Advance the Health Departments mission and strategic plan by generating relevant accessible and highquality written content. Demonstrates strategic thinking and planning in the creation and proofing of all Health Department written content ensuring that tone and language are accessible straightforward and consistent across mediums.
Lead the Content group a team of five staff members including writers editors and interns. Directly supervise one managing editor and one copyeditor.
Provide strategic guidance creative direction and handson support to team members in execution of assigned projects.
As a supervisor the Director will foster productivity and accountability support professional development encourage teamwork and lead the groups collaboration with colleagues in other divisions and bureaus across the agency.
Select and manage activities of contracted vendors and consultants to procure writing and copyediting services as needed and ensure that appropriate contracts are in place.
Coordinate and collaborate with other members of the Creative Communications team (Health Media and Marketing Digital Communications Language Services Design and Project Management) as projects call for interaction and support.
Work closely with the Digital Communications team to develop and maintain content for the Health Departments website.
Work closely with the Language Services Director to ensure all written materials are appropriately and strategically accessible in other languages.
Liaise with Health Department divisions and bureaus and effectively fosters relationships throughout the Health Department community with a diverse range of stakeholders to improve collaboration.
Function effectively within Creative Communications leadership team as a senior editorial writing and content strategy resource demonstrating leadership and sharing experience.

PREFERRED SKILLS:
Demonstrate knowledge of writing copyediting storytelling and strategic creative and critical thinking. Clear and exceptional oral and written communication skills.

Ability to communicate complex messages clearly and simply to highly diverse New York City audiences.

Selfmotivated with exceptional attention to detail and accuracy.

Excellent organizational skills with the ability to manage and prioritize multiple projects tasks and timelines.

Demonstrate a professional courteous and respectful attitude in dealing with colleagues direct reports leadership and stakeholders.

Ability to supervise delegate and provide consultation and technical assistance to individual program components on media communications.

Leadership abilities in developing and motivating professional staff including developing inservice training and resources to enhance performance and growth.

Capacity to identify new strategies to meet the agencys overall mission and communications mission.


Why you should work for us:

Loan Forgiveness: As a prospective employee of the City of New York you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information please visit the U.S. Department of Educations website ()
Benefits: City employees are entitled to unmatched benefits such as:
oa premiumfree health insurance plan that saves employees over $10K annually per a 2024 assessment.
oadditional health fitness and financial benefits may be available based on the positions associated union/benefit fund.
oa public sector defined benefit pension plan with steady monthly payments in retirement.
oa taxdeferred savings program and
oa robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
Work From Home Policy: Depending on your position you may be able to work up to two days during the week from home.
Job Security you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805 the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S. dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone regardless of age background or location can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition antitobacco support chronic disease prevention HIV/AIDS treatment family and child health environmental health mental health and social justice initiatives. As the primary population health strategist and policy authority for NYC with a rich history of public health initiatives and scientific advancements from addressing the 1822 yellow fever outbreak to the COVID19 pandemic we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process contact SyeEun Ahn Director of the Office of Equal Employment Opportunity at or.

Qualifications :

1. High school graduation or equivalent and two years of training in an approved technical school in oils water colors painting design black and white layout and other art media and seven years fulltime paid experience as a commercial artist four years of which must have been in supervision and planning of art work done by a staff; or

2. Education and/or experience which is equivalent to 1. However all candidates must have the four years of supervisory experience as described above

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime