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APPLICANTS MUST BE PERMANENT IN THE COMPUTER SYSTEMS MANAGER CIVIL SERVICE TITLE
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to selfsufficiency as quickly as possible.
Information Technology Services (ITS) is DSSs technology services organization. ITS mission is to support the daily emergent and longterm needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications including a variety of client eligibility and recertification systems case management systems housing systems employment/work engagement services revenue producing computer matches claiming systems and personnel systems.
Under the umbrella of ITS Enterprise Shared Services (ESS) Enterprise Imaging is responsible for the centralized electronic document/records management systems at DSS. The division addresses all new imaging initiatives workflow management systems additions/modifications to current initiatives and postimplementation support. Enterprise Imaging is responsible for new development initiatives as well as change requests for systems supporting the agencywide use of scanning uploading committal retrieval viewing sharing printing mailing electronic document/content management and digital forms. Further the division is responsible for the customization and updates to existing production systems based on program areas continuous needs as well as mayoral and legal mandates.
Information Technology Services (ITS) Enterprise Shared Services is recruiting for one (1) Computer Systems Manager NMII to function as the Senior Director of Enterprise Imaging who will lead the Enterprise Imaging team and be overall responsible for the related application portfolio:
Communicate and coordinate with DSS various programs areas and senior management
to achieve agency objectives. Develop systems and draft longterm business strategies
based on business needs. Work with program areas to prioritize major initiatives and
project efforts to fulfill these objectives.
Manage the divisions activities related to the design development and delivery of
software solutions. Work with ITS directors and technical leads to implement agile
work plans evaluate the work performance of the units establish control for the
measurement of system development activities and provide the status of assigned
projects to stakeholders.
Lead the modernization of the Imaging application portfolio in close collaboration with the
agencys oversight functions and multiple vendors. Lead the evolution of the enterprise
imaging strategy develop roadmaps and budgets and manage milestones and finances.
Coordinate and upgrade existing applications in regard to new cuttingedge information
technology that will improve agency productivity by eliminating labor intensive processes
and streamlining existing information systems.
Meet regularly with program executives to review the status of projects and discuss project
strategies and issues.
Manage the units staff consultants and work to ensure individual operations are within budget.
Hours/Shift:
9am5pm MonFri
Qualifications :
1. A masters degree in computer science from an accredited college or university and three (3) years of progressively more responsible fulltime satisfactory experience in Information Technology (IT) including applications development systems development data communications and networking database administration data processing or user services. At least eighteen (18) months of this experience must have been in an administrative managerial or executive capacity in the areas of applications development systems development data communications and networking database administration data processing or in the supervision of staff performing these duties; or
2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible fulltime satisfactory experience as described in 1 above; or
3. A fouryear high school diploma or its educational equivalent and six (6) years of progressively more responsible fulltime satisfactory experience as described in 1 above; or
4. A satisfactory combination of education and experience equivalent to 1 2 or 3 above. However all candidates must have at least a fouryear high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in 1 above including the eighteen (18) months of administrative managerial executive or supervisory experience as described in 1 above.
In the absence of a baccalaureate degree undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative managerial executive or supervisory capacity as described in 1 above.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Full-time