WMO Special Projects Coordinator
WMO Special Projects Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $80000 $90000.
The Administration for Childrens Services (ACS) protects and promotes the safety and wellbeing of children and families through child welfare and juvenile justice services and community supports. ACS manages communitybased supports and foster care services and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice ACS oversees detention placement and programs for youth in the community.
The Office of Human Resources (OHR) is a critical component in managing the agencys most valuable resources our employees. The Office of Human Resources holds a broad spectrum of responsibilities that contribute directly to ACS vision of offering comprehensive quality services that empower children and families to thrive. ACS Office of Human Resources primary functions include developing and implementing the agencys human resources policies and procedures recruiting and hiring qualified candidates for open positions providing onboarding and training to new employees managing employee performance and compensation and ensuring compliance with all applicable employment civil service and labor laws. In addition to our primary functions the Office of Human Resources provides a variety of other services to employees such as career development employee benefits and wellness programs. The Office of Human Resources also works in partnership with ACS program areas and divisions to provide initiatives and services that nurture and develop an environment of employee empowerment advocacy and involvement in the organization while attracting and cultivating a diverse dynamic workforce.
The Workforce Management Operations (WMO) Unit within the Office of Human Resources manages HR Operations processes affecting nearly 7000 employees as it relates to newhire orientations transfers workers compensation performance evaluations trainings (mandatory and voluntary) and HR customer service areas. The units work ranges from delivering presentations and trainings to processing daily forms and inquiries to conducting special projects such as developing new trainings systems forms and protocols. Team members operate with a key focus on crosstraining through the different unit areas in order to support seasonal or eventdriven needs.
The WMO Unit is seeking a qualified individual to serve as a Special Projects Coordinator. Reporting to the WMO Director the Special Projects Coordinator will be responsible for performing work as assigned by the unit Director based on continuous and adhoc needs of the unit including but not limited to the following:
Use Excel to conduct heavy analytical work: data cleanup analysis and reporting.
Identify track and communicate compliance with Key Performance Indicators (KPI) and processes.
Recommend and implement process changes and strategies based on analysis of processes KPI and other data.
Develop written standard operating procedures and flow charts creating presentations and trainings.
Utilize City of New York systems: NYCAPS PMS CHRMS WCS.
Liaise with different HR units ACS divisions and partnering agencies.
Perform general work unit work (e.g. processing forms inquiries and requests for a specific area) to support peak area seasonality.
Core Competencies
Accountability and Professionalism Demonstrates enthusiasm for and commitment to the position and accepts responsibility for personal actions
Customer Service Commits to meeting the expectations of internal and external customers. Listens and responds effectively to customer questions; resolves customer problems to the customers satisfaction; respects all internal and external customers
Collaboration and Teamwork Supports a positive team environment in which members participate respect and cooperate with each other to receive desired results
JobSpecific Knowledge and Skills Plans prioritizes and organizes work effectively to produce measurable results; keeps current with and effectively applies new work methods skills and technologies to complete work at highest possible standards
ADDITIONAL INFORMATION
Section 424A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with childcaring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY
Please go to or for current NYC employees and search for Job ID # 690077.
No phone calls faxes or personal inquiries permitted.
Note: Only candidates under consideration will be contacted.
Qualifications :
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to 1 or 2 above. However all candidates must have at least one year of experience as described in 1 above.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
