Infrastructure Support Engineer
Infrastructure Support Engineer
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Job Description
This is a hands on inoffice role based in our Melbourn office due to the systems being supported there will be occasional weekend working and oncall duties so flexibility is required
About the Group Systems team
The Group Systems Team is comprised of a variety of areas that support the wider firm. Consisting of seven key pillars specialising in Business Engagement and Governance Strategy and Enterprise Architecture Infrastructure Data and Analytics Enterprise Solutions Cyber Security and Technology and Operations.
Our Service teams sit within the Technology and Operations pillar delivering end to end support for our users and includes the Global Service Desk 2nd line Application Support teams Operations Infrastructure and Digital Workspace teams.
About the Infrastructure team
The Infrastructure Team are a point of escalation for our UK users based in the Cambridge office. The team combine excellent problemsolving skills with high quality customer service to resolve user issues as quickly and efficiently as possible. Using established processes as well as independent investigation to identify resolve and document fixes in case of reoccurrence.
This is an interesting and varied role where you will be responsible for segregated technically rich environments that will allow you to develop your skills in areas such as technical management automation and operations whilst ensuring that all environments are available reliable secure and able to meet the demands placed upon on them.
Qualifications :
Required Qualities
- Strong knowledge of Windows OS Azure Office 365 Virtual hosting including VMware Horizon and HyperV Exchange and SaaS Backup Platforms.
- Strong troubleshooting skills and ability to work under pressure to identify and fix IT security vulnerabilities as well as implementing new IT technologies and services.
- Good knowledge of group policy and firewall management.
- Strong effective communication skills at all organisational levels and the ability to write clear documentation.
- Comfortable working independently or in a team using own initiative.
- Organisational skills to plan and maintain the infrastructure ensuring it remains current and available.
We know the skillgap and somewhat need to tick every box can get in the way of meeting brilliant candidates so please dont hesitate to apply wed love to hear from you.
Apply today by completing our online application
Additional Information :
Life At PA encompasses our peoples experience at PA. Its about how we enrich peoples working lives by giving them access to unique people and growth opportunities and purpose led meaningful work.
We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds identities and minds embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity bringing ingenuity to life.
Find out more about Life at PA here.
We are dedicated to supporting the physical emotional social and financial wellbeing of our people. Check out some of our extensive benefits:
- Health and lifestyle perks accompanying private healthcare for you and your family
- 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
- Generous company pension scheme
- Opportunity to get involved with community and charitybased initiatives
- Annual performancebased bonus
- PA share ownership
- Tax efficient benefits (cycle to work give as you earn)
We recruit retain reward and develop our people based solely on their abilities and contributions and without reference to their age background disability genetic information parental or family status religion or belief race ethnicity nationality sex sexual orientation gender identity (or expression) political belief veteran status or other by any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups.
Adjustments or accommodations Should you need any adjustments or accommodations to the recruitment process at either application or interview please contact us at recruitment
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
