Gift Room Clerk
Gift Room Clerk
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Perform full range of tellertype services as pertains to attraction ticket sales from Westgate Resorts Giftrooms. Maintain ticket and cash bank security through scrutiny of all transactions.
Duties
- Accurately and efficiently gift qualified customers at the end of the timeshare sales presentation using the P.O.S. system on a daily basis.
- Balance money and ticket bank amounts at the beginning and end of shift.
- Handle discrepancies in gift offers. Call Marketing Liaison Reservations Manager or Broker Manager for verification.
- Resolve problems/complaints arising from guest misunderstanding of gift offers ticket features etc.
- Sell attraction tickets and merchandise. Make reservations for dinner shows as needed.
- Provide basic directions maps attraction and area information to the customers as needed
- Provide customers with transportation when needed. Keep accurate transportation log that is sent to the Corporate Offices for invoice reconciliation.
- Complete daily paperwork accurately and thoroughly. Explain any overages or shortages on closing tape.
- Verify transactions to paperwork to make sure it counterparts to the cash drawer.
- Furnish Marketing Liaisons with a cash bank for refunding nonqualified tours. Balance the bank with the Marketing Liaison at the end of the day.
- Daily clean and secure work place.
- Reconcile merchandise inventory on a daily basis.
- Keep ticket price boards updated.
- Verify each others deposits before dropping the deposit on daily bases.
Qualifications :
Certainly! Heres a more concise version:
- Must perform essential duties effectively.
- Handle cash and tickets securely.
- Enjoy working with tourists.
- Follow directions well.
- Strong auditing skills.
- Knowledge of word processing and spreadsheets.
- Good communication skills.
- Selfstarter with minimal supervision.
- Work well with others.
- Organized and accurate.
- Meet deadlines.
Education/Experience:
- Oneyear certificate or
- 36 months related experience/training or
- Equivalent combination of education and experience.
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
