UNIT CLERK
UNIT CLERK
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1 Vacancy
Job Description
The HIV/AIDS Services Administration (HASA) is the most comprehensive program of its kind in the country helping New Yorkers living with HIV or AIDS live healthier and more independent lives. We assist with an individualized service plan that targets the support and necessary benefits that are specific to a clients medical situation that will enhance his or her wellbeing.
HASA provides intensive case management rental assistance emergency and nonemergency housing and assistance with applying for public benefits and services including Medicaid food stamps and cash assistance. HASA also provides vocational services that prepare clients for work. With counselors to help identify barriers to employment clients can select vocational goals and receive support. Other HASAs services include: home care and homemaking services mental health and substance abuse screening and treatment referrals transportation assistance referrals to communitybased organizations and SSI or SSD application and appeal.
The HIV/AIDS Services Administration (HASA) Amsterdam Center is recruiting for two (2) Clerical Associates III to function as Unit Clerks who will:
Receive screen and direct visitors to agency offices by welcoming questioning and announcing visitors; provide visitors with information and referring them to appropriate agency staff through an electronic Queuing and Routing system.
Maintain systems of records by entering retrieving and transferring data into the Welfare Management and Paperless Office Systems to ensure usability and timeliness of complete and accurate records. Type and log Emergency Cash Assistance Echecks.
Provide telephone coverage by taking messages transferring calls and maintaining a log of incoming calls and providing information when necessary to facilitate communication between staff and applicants/consumers.
Prepare correspondence following specific format asking for clarification where needed in order to produce complete and accurate correspondence.
Manage the efficient receipt screening sorting and logging of incoming mail by forwarding the mailings to the Unit Supervisor and caseworkers appropriately usually initiating preparation for further processing of cases by the unit.
Contact Caseworkers and/or the Unit Supervisors to obtain missing information or to confirm illegible information on authorization forms to ensure accuracy and check records to ensure conformity with established Units policies and procedures.
Maintain a log of the Units inventory of office supplies to ensure their timely requisition.
CLERICAL ASSOCIATE 10251
Qualifications :
Qualification Requirements
A fouryear high school diploma or its educational equivalent approved by a States department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
