Investigation Specialist
Investigation Specialist
Posted on :
25-12-2024
Employer Active
1 Vacancy
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Job Description
General Summary Of Duties:
Observe monitor the casino and hotel to ensure compliance of Gaming regulations inhouse policies and procedures. Assist with the daytoday operations of the department.
Role and Responsibilities: (Includes but is not limited to the following)
- Enforce corporate management inhouse and gaming rules and regulations.
- Implement policies and procedures for the protection of corporate assets.
- Report any violations to the Director and/or appropriate authority.
- Observe and monitor casino games and operations computer printouts equipment and hotel procedures.
- Develop an understanding of department policies and procedures.
- Understand complex situations and develop a broad scope of the department and its relationship to other departments.
- Write concise detailed reports and summaries.
- Input onto computer record keeping data.
- Change check and rewind multiple video tapes.
- Develop knowledge through participation in departmental training programs.
- Operate and replace video tape recorders when necessary.
- Review copy and analyze information recorded on video tapes.
- Operate camera controls and read/follow schematics.
- Adhere to department chainofcommand and polices/procedures.
Qualifications :
Performance Requirements: (Knowledge skills and abilities)
- Ability to read write speak and understand the English language clearly to ascertain and document important information to follow written and/or verbal instructions to provide clear direction/guidance and to communicate with other employees all levels of management and external contacts.
- Social skills as demonstrated by the ability to listen and respond to employee or management inquiries/concerns using a positive clear speaking voice answering questions and/or offering assistance giving accurate information regarding plans policy or procedures within guidelines.
- Social skills as demonstrated by the ability to deal with internal/external customers some of whom will require high levels of patience tact and diplomacy to diffuse anger collect accurate information and resolve problems and concerns.
- Ability to organize/prioritize work meet deadlines work with minimal supervision/multiple interruptions exercise judgment and adapt instructions/directions from one assignment to another.
- Remain calm and alert especially during emergency situations and/or heavy hotel activity serving as a role model for other employees. Resolve complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience & judgment sometimes revising procedures to accommodate unusual situations.
- Ability to deal with a number of problems requiring initiative and good judgment.
- Ability to alphabetize read write speak and understand the English language to complete job assignments and comprehend/follow written and verbal instructions from all levels of management staff and external contacts.
- Ability to read write speak and understand the English language to complete clear concise reports and record keeping.
- Ability to change check and rewind multiple video tapes and operate/replace video tape recorders when necessary.
- Ability to observe and monitor casino games and operations computer printouts equipment and hotel procedures.
- Ability to review copy and analyze information recorded on video tapes.
- Ability to read write speak and understand the English language to read/follow schematics and operate camera controls.
- Ability to read write speak and understand the English language to develop an understanding of department policies and procedures.
- Ability to read write speak and understand the English language in case of emergency situations and to read caution and/or safety notices.
- Ability to stand move and work throughout confined office area.
- Ability to maintain attendance in conformance with standards.
- Ability to maintain a neat clean and wellgroomed appearance.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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