OPC In House Part Time

As a Westgate Resorts OPC (Off Property Consultant) you will be the frontline for the Westgate Resorts Marketing Team! Your primary responsibility will be to promote Westgate Resorts by encouraging vacationers to visit our resorts by offering them extremely low rates on discounted theme parks and attraction tickets.  You will also be required to book room nights sell attraction tickets and provide concierge services for visitors and guests who are here on vacation.   

Duties:

• Persuade potential clients to visit Westgate Resorts by maximizing their savings on Orlando area theme parks and attractions
• Engage with guests/clients to facilitate the auditing process and prequalify candidates for resort tours while being able to pivot them to ticket sales and or room night bookings if they do not qualify.
• Provide 5star customer service to guests/clients to increase resort tour signup rates ticket sales and resort room bookings while representing Westgate Resorts to its highest standard.
• Utilize a consultative approach when offering various discounted ticket sales & resort room bookings to optimize guest experiences while simultaneously maximizing personal commissions. 
• Open and close POS ticket sales terminals and balance cash and credit card transactions at the end of each shift
• Maintain a professional appearance and work environment at all times with a clean clutter free work station
• Stay up to date on ticket prices and special promotions that we offer as incentives to visit Westgate Resorts

Qualifications :

To perform this job successfully you must have excellent communication skills. Additionally the person must possess and adhere to the following core values: 

• Integrity 
• Passion 
• Work Ethic

The requirements listed below are representative of the knowledge skill and/or ability required.

• Must be outgoing and assertive
• Must be able to handle cash and tickets accurately and securely
• Enjoy working with tourists
• Positive Self Motivated and be able to work in a team environment
• Excellent facetoface customer service skills
• Will need to be able to overcome objections
• Requires a flexible work schedule including mornings nights weekends and holidays
• Passionate about genuinely helping clients get a better deal and improving their overall vacation experience

Education

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in oneonone and small group situations to customers clients and other team members of the organization.

Additional Information :

Why Westgate

• Comprehensive health benefits medical dental and vision
• Paid Time Off (PTO) vacation sick and personal
• Paid Holidays
• 401K 
• Family benefits including pregnancy and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life Disability Accident Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email  with the job title and the location of the position for which you are applying.

Why Westgate 

• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Fun family culture
• Employee Assistance Program (EAP)
• Exclusive discounts for Team Member (i.e. hotels resorts restaurants entertainment etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.