Change Lead
Change Lead
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Salary Not Disclosed
1 Vacancy
Job Description
Were setting out on an exciting journey here in the Shared Service Centre at United Living and we need a Change Lead to help us achieve our ambitious goals. Passionate about change Obsessed with process improvement Love working with people Looking for a new challenge in a fast pace environment Sound good Wed love to hear from you.
What will you be doing
Well be expecting you to drive and deliver business process improvement continuous improvement and change management activities in our Shared Service Centre working collaboratively with colleagues to deliver successful and sustainable change. Here are the key responsibilities of the role;
- Leading the delivery of business change initiatives assessing and understanding the impact of changes to enable successful delivery
- Ensuring change lands in a controlled manner and benefits are tracked and sustained
- Planning creating and delivering high quality communication
- Supporting the development management and delivery of our continuous improvement programme
- Creating organising and delivering high quality training
- Planning facilitating and delivering the mapping of business processes
- Facilitating and delivering reviews of process design control and performance
- Shaping and delivering process designs that reduce waste and improve performance
- Using data to analyse business problems and creative thinking to solve them
Qualifications :
What we need
- Passionate about change with a proactive mindset. Always looking for improvements and identifying ideas and solutions
- An enquiring mind with a desire to learn and grow
- Selfstarter with ability to work independently
- The personality and confidence to work collaboratively with colleagues to ensure changes land successfully
- Worked in a change role ideally within a Shared Service Centre or similar preferably with 2 years or more experience.
- Relevant qualifications in Lean Six Sigma (Green Belt) and Change Management (APMG Change Management and Prosci ADKAR) an advantage
- Strong organisational and project management skills with the ability to work across multiple projects
- Experience of managing facilitating and implementing change
- Experience in preparing and delivering training
- Experience of facilitating and delivering process improvement using Lean Six Sigma
- Experience of facilitating and delivering the mapping of business processes
- Excellent communication and stakeholder management skills
- Excellent written presentation and facilitation skills
- Experience of delivering benefits management
- Good knowledge of MS Excel PowerPoint
Additional Information :
The Change Lead is a permanent full time role based in our Shared Service Centre at United Living Lingley Mere Warrington. There is the option of hybrid working with 1 day per week working from home.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
