Brand Specialist - Consumer Affairs
Brand Specialist - Consumer Affairs
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
UX FOCUS
Youll be responsible for guaranteeing topnotch and premium development and design of new Contact Us Section across all locales on redbull.com.
BUSINESS NEED DEVELOPMENT
Youll be responsible for the strategic development of department specific support flows within the Contact Us Section.
SYSTEM AND MESSAGING OPTIMIZATION
Youll support the seamless integarzion of smart technologies into the backend while ensuring a premium consumer facing experience.
BRAND ALIGNMENT AND CONSUMER EXPERIENCE
Youll Enhance Consumer Experience and Costumer Experiences across the endtoend workflow in Consumer Request Handling.
COUNTRY MANAGEMENT
Youll supervise the Global CRH ecosphere incl. Daily CRH Management in alignment with consumer affairs and act as main POC for country and HQ agent support.
REPORTING AND ANALYTICS
Youll monitor interactions and request submission and create regular reports on usage patterns feedback and conversation analytics.
Qualifications :
Bachelors degree
English (any other languages advantage)
Digital mindset with interest in new trends
Good organisational and planning skills
Excellent written and verbal communication
Great understanding of complex departmental structures
Networking skills
Additional Information :
Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position which is EUR 2.30300 gross per month. However our attractive compensation package is based on marketoriented salaries and is therefore significantly above the stated minimum salary.
As an employer we value diversity and support people in developing their potential and strengths realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age skin colour religion gender sexual orientation or origin.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
