Grey Matter Digital is the premier chat provider behind some of the worlds top creators. Built from 5 years experience servicing creators and understanding supporting technologies we understand that our industry can be challenging with untrustworthy characters unfair pricing mismanaged accounts and a lack of high quality highly trained and professional chatters available. In response we have built the most datadriven approach to chat to help clients understand their fans and maximize revenue.This approach empowers creators to build meaningful and profitable relationships with fans and subscribers while enabling them to focus more time and attention on what they do best creating engaging content.
Tasks
We are seeking a dynamic and resultsdriven Sales Assocate / Researcher with a strong proficiency in social media to join our team. The ideal candidate will assist the sales team in driving sales and enhancing client engagement. This role requires a blend of sales skills client service excellence and social media savvy.
This role has high earning potential due to the commission structure and industries supported.
Key Responsibilities:
1. Sales Support:
- Assist the sales team with daily operations including client research outreach
and followups order processing and pipeline management.
- Provide excellent client service by addressing inquiries and resolving issues promptly.
- Assist in preparing sales presentations proposals and reports.
2. Industry Research:
- Develop and implement client research strategies particularly focused on social
media to drive new business and industry awareness.
- Create curate and manage engaging client outreach content across a variety of
social media platforms.
- Monitor social media channels for client inquiries and engage with followers to
build a loyal community.
- Analyze social media metrics to track performance and optimize campaigns.
3. Internal Collaboration:
- Collaborate with Operations to align social media efforts with overall business strategies.
- Assist in the creation of promotional campaigns and new business strategies.
- Identify opportunities for crosspromotions and partnerships with creators and brands
4. Client Relationship Management:
- Maintain and update client databases and CRM systems.
- Assist in developing personalized client outreach programs.
- Support the execution of loyalty programs and promotional events.
5. Administrative Duties:
- Maintain accurate sales records and reports.
- Manage appointments schedules and travel arrangements for the sales team.
- Perform other administrative tasks as required.
Requirements
Skills & Qualifications:
- Education: High school diploma or equivalent; a degree in marketing business or
- a related field is a plus.
- Experience: Proven experience in sales support client service and social media
- management.
- Proficient in Microsoft Office Suite (Word Excel PowerPoint) and G Suite.
- Excellent written and verbal communication skills.
- Proficiency in social media platforms and tools.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize in a fastpaced environment.
- Basic understanding of sales principles and client service practices.
Preferred Qualifications:
- Familiarity with CRM software and sales support tools.
Personal Attributes:
- Selfmotivated and goaloriented.
- Team player with a positive attitude.
- Strong appetite for sales and making comission
- social media savvy
- interest in disrupting a new market
Benefits
- Relocation Assistance: Relocation to the Canary Islands
- Competitive Salary: Highly attractive compensation package commensurate with experience and skills.
- Remote Work: We offer flexible working hours and location options
- Benefits: Comprehensive health and wellenss benefits
- Professional Growth: Opportunities for career advancement and personal development in a fastgrowing company.
- Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence.
- Collaborative and Supportive Team: Working with team members that understands the importance of the work youll be doing
If you are hungry for sales and a social media guru please send your CV and an introduction about why you would be a great match to ashley @ grey matter digital . ai