Lead BMC Helix Service Desk Professional
Lead BMC Helix Service Desk Professional
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Salary Not Disclosed
1 Vacancy
Job Description
Job Location: Washington DC 20228
Position Type: Long Term Contract
BSc/BA in IT Computer Science or relevant field.
Required to hold ITIL 4 Managing Professional certification.
Required to hold BMC Certified Professional certification.
(A Copy of certification is required)
Must have at least four (4) years of experience in administering maintaining and developing BMC Helix IT Service Management Software.
Responsible for leading the service management team using BMC Helix software ensuring optimal configuration customization and operation.
Ensure that the service desk operations align with organizational IT service management strategies and practices.
Employment Type
Full Time
