Transportation Specialist

Roles and responsibilities

We are seeking a dedicated and reliable Transportation Assistant to join our team. As a Transportation Assistant, you will play a key role in ensuring the smooth and efficient operation of our transportation department. You will assist in coordinating and managing transportation logistics, maintaining accurate records, and providing support to drivers and other team members. This is an exciting opportunity for someone with strong organizational skills and a passion for delivering exceptional service.

Responsibilities

• Assist in coordinating and scheduling transportation activities, including trucking routes and driver assignments.
• Maintain accurate and up-to-date records of transportation operations, including driver logs, vehicle maintenance records, and fuel usage.
• Prepare and distribute transportation documents, such as bills of lading and delivery schedules.
• Communicate with drivers, customers, and other team members to ensure timely and efficient delivery of goods.
• Monitor and track shipments to ensure they are delivered on time and meet customer requirements.
• Assist in resolving transportation-related issues, such as delays, route changes, and equipment malfunctions.
• Support the implementation and maintenance of transportation safety programs and procedures.

• Logistics Coordination:

  • Schedule and coordinate transportation activities, including pickups, deliveries, and vehicle assignments.
  • Track shipments and ensure timely delivery to destinations.

• Documentation and Record-Keeping:

  • Prepare and maintain transportation-related documents, such as delivery notes, shipping manifests, and invoices.
  • Keep accurate records of vehicle logs, driver schedules, and transportation expenses.

• Customer Interaction:

  • Communicate with clients to confirm delivery details and resolve any transportation issues.
  • Address customer inquiries regarding shipment status and delays.

• Fleet Management Support:

  • Assist in monitoring vehicle maintenance schedules and arranging for servicing or repairs.
  • Maintain an updated list of vehicles and their availability.

Desired candidate profile

High school diploma or equivalent.
Proven experience in a transportation or logistics role preferred.
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Proficient in using transportation software and applications.
Ability to multitask and prioritize tasks in a fast-paced environment.
Knowledge of transportation regulations and best practices.
Valid driver's license.
Technical Skills:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Basic knowledge of tracking systems, GPS tools, and mapping software.
Soft Skills:

Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Problem-solving skills with the ability to handle pressure and unforeseen issues.
Behavioral Traits:

Reliable, detail-oriented, and able to meet deadlines.
Proactive and adaptable to dynamic transportation needs.
Professional demeanor and customer service orientation.
Other Requirements:

Knowledge of transportation regulations and safety standards.
Flexibility to work varying shifts or extended hours if required.