Virtual Customer Assistant
Virtual Customer Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ $ 18 - 39
1 Vacancy
Job Description
This is a remote position.
We are seeking a dedicated Virtual Customer Assistant based in the United States to join our team! In this role you will assist customers by providing product and service information troubleshooting technical issues and delivering exceptional customer support.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Requirements
- Previous experience in customer service sales or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Benefits
- Vision Insurance
- Medical Insurance
- Retirement
- Paid Time Off
- Life Insurance
- Dental Insurance
Proven work experience in as a computer software engineer or software developer Hands on experience in designing interactive applications Ability to develop software in C, C++, C#, Java or other selected languages Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate) Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC) Experience with test-driven development Mastery in software engineering tools Ability to document requirements and specifications Familiarity with software development methodology and release processes A degree in Computer Science or Engineering
Education
High school or equivalent
Employment Type
Full Time
Company Industry
Advertising Services / Business Consulting and Services / Air /
