Account Manager I Fleet Solutions
Account Manager I Fleet Solutions
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The purpose of this job is to develop and provide focus on customer relationships grow volume manage attrition and respond to customers needs.
- Grow and maintain current customer volume through customer relationships and follow through
- Responsible for generating referrals from base customers and conducting inperson quarterly business reviews for top 50 customers to drive increased volume
- Identify base volume customers with growth potential
- Contact new base customers within 48 hours of account assignment to schedule personal introduction with current BDM
- Perform volume usage analysis to increase domestic gallons
- Provide solutions to ensure sales targets are not impacted
- Manage customer attrition
- Contact customers with a 20% or greater decrease in weekly volume as reported on the weekly volume report and schedule visits as needed
- Other
- Customized customer reporting
- Customer support education and training
- Manage sales activity in Salesforce
- Analyze and provide pricing/payment terms
- Liaison with Credit Department for collections
- Fraud review and recommendations to reduce risk
- Process card issues
- Report and analyze KPIs
- Attend weekly sales meetings in person
Qualifications :
- 2 years of relevant industry sales and/or customer service experience
- High School Diploma or equivalent
- Ability to travel within assigned region using own transportation
- Good driving record
- Ability to learn company systems and processes with training
- Advanced Microsoft Office skills
- Advanced CRM (preferred Salesforce) PRS and other company software skills
- Knowledge of fuel and trucking industry
- Knowledge of company products and offering
- Excellent written and verbal communication skills
- Professional demeanor when communicating in person email or phone
- Ability to manage time and prioritize work
- Highly organized with attention to detail
- Ability to quickly learn new technology and use technology in all areas related to the role
- Strong customer service skills with the ability to influence others and solve problems
- Ability to work in a fastpaced dynamic team environment
- Ability to handle multiple tasks meet deadlines and work independently
- Travel required less than 25%
- General office work requiring sitting or standing for long periods of time
- Ability to lift boxes weighing up to 30 pounds
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Additional Information :
- Full range of affordable benefits to include medical dental vision life and 401K with match.
- Weekly pay
- PTO and company holidays
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
