Program Assistants
Program Assistants
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Program AssistantPer Diem
Per Diem
Clerical
New York NY US
30 days ago
Requisition ID: 1070
Salary Range: $26.65 To 26.65 Hourly
Program AssistantPer Diem (Overnight Evening and Day Schedules) Lenox Hill Neighborhood House widely recognized as one of New Yorks premier human services providers is a settlement house founded in 1894 that provides an extensive array of effective and integrated servicessocial educational legal health housing mental health nutritional and fitnesswhich significantly improve the lives of 16000 people in need each year ages 3 to 103 on the East Side of Manhattan. Our clients include older adults homeless and formerly homeless adults children and families recent immigrants disabled persons adult learners and more. For more information on Lenox Hill Neighborhood House please visit lenoxhill.org and check us out on Facebook or Instagram. Located on the Upper East Side of Manhattan in the historic mixedused Park Avenue Armory Lenox Hill Neighborhood Houses Womens Mental Health Shelter is a 24hour program that addresses the critical issues facing 80 homeless women age 45 and over who have histories of mental illness. Through a comprehensive continuum of care and programming that includes social work services medical nursing and psychiatric care specialized peer support housing placement benefits assistance arts and recreation and food and nutrition programs our talented multidisciplinary team which includes social workers mental health clinicians nurses psychiatric providers peer advocates and program assistants helps clients to transition from homelessness to permanent housing.
Hourly Rate: $26.65/Hour
Reporting to the Operations Manager the Program Assistant is an integral member of our Womens Mental Health Shelter joining our multidisciplinary team to support the daytoday operations of the program and support our clients. The Program Assistant will have primary responsibility for assisting with all administrative customer service and operational functions of the Womens Mental Health Shelter.
The Program Assistant will:
- Interface daily with clients by providing excellent customer service by greeting and orienting clients fielding questions and responding to client needs
- Assist clients with activities of daily living including but not limited to providing support for laundry decluttering dorm areas and assisting with clientadministered medication observation
- Assist in deescalating onsite crises and conflicts by providing problemsolving and conflict resolution to clients and document incident reports clearly with wellwritten and detailed summaries
- Support clients with the shelter intake process identifying priority concerns and additional supports as needed
- Help facilitate daytoday operations of our Womens Mental Health Shelter and ensure they are conducted in accordance with our highperformance standards and government regulations
- Collaborate with Lenox Hill Neighborhood Houses staff from a variety of departments and disciplines
- Complete all other responsibilities and duties as assigned by the Operations Manager
Qualifications:
The ideal Program Assistant thrives in a highly social and busy community setting and is willing and able to work a fastpaced schedule that will include evenings and weekends and some holidays given our 24/7 operating schedule and the expansive needs of our clients. The ideal candidate will possess strong communication organizational customer service and administrative skills and be able to multitask in a fastpaced environment. As part of a collaborative team the Program Assistant must be able to communicate effectively with a variety of stakeholders and be a teamplayer. Bachelors degree with relevant experience in the field of homelessness services behavioral health substance use services or residential support preferred. Fluency in Spanish is ideal. This position is Per Diem (Parttime) meaning that the scheduled hours will vary with a maximum of 20 hours per week. Given the 24/7 operating schedule and the expansive needs of our clients we are actively recruiting for the following open shifts: 7:00am3:00pm; 3:00pm11:00pm and 11:00pm7:00am.
What We Offer
- We like to have fun! Monthly Film and Dinner nights bowling parties Mets and Yankee games cruises food trucks holiday parties parties on our two Green Roofs chocolate event for Valentines Day and ice cream socials and much more.
- Stateofthe Art Fitness Center Gym and Swimming Pool Staff yoga and boot camp classes (six a week) swimming lessons and lap swim for staff
- PSLF (Public Service Loan Forgiveness) Eligible Employer
- The best colleagues in New York!
Lenox Hill Neighborhood House is a clientfacing and essential communityserving organization. To keep our clients and our colleagues safe and to comply with various governmental contractual requirements all new employees must be fully vaccinated against Covid19 (except where valid medical exemptions apply) and will be required to submit proof prior to the time of onboarding. At Lenox Hill Neighborhood House we value respect integrity diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and antidiscrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
