Licensed Property and Casualty Agents

Job Description:
Bilingual Licensed Property & Casualty Insurance AgentEnglish Remote USA

Be the spark that brightens days and ignite your career with TTECs awardwinning employment experience.

As a Bilingual Licensed Property & Casualty Insurance AgentEnglish working remotely in the United States youll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose team and company culture are amazing and our Great Place to Work certification in the United States says it all!

Our TTEC workfromhome team has 41 preferred residence states. We are currently not hiring from the following geographies: AK CA HI or outside of the United States.

Residents of Colorado Illinois Massachusetts New Jersey New York Washington and Washington D.C. will be considered only based on special business need.

What Youll be Doing

Do you have a passion for helping others and giving them peace of mind Youll have ownership over resolving escalated or complex calls from customers. Whether its getting answers for customers quickly consulting on products with compassion or resolving their issues with a smile youll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day Youll:

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
Some upselling of products or services to existing customers may be required

What You Bring to the Role

Active Property and Casualty license
6 months or more of customer service experience
Great written and verbal communication skills in SpanishEnglish
High school diploma or equivalent
Recognize apply and explain your product or service knowledge
Integrity to follow guidelines on maintaining members privacy
Computer experience
High speed internet (> 10 mbps)
While we recommend a USB wired headset if you have a headset already you may be able to use that (except for Bluetooth headsets)
Smart phone or another device that runs iOS or Android (iPad etc.) for your daily login

What You Can Expect

Continuing education paid for by TTEC
Supportive of your career and professional development
An inclusive culture and communityminded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base pay of $23 per hour plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO tuition reimbursement health and wellness incentives.

A Bit More About Your Role

Were committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training through individualized webcamenabled engagement and coaching on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taughta caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic global family.

Youll report to Team Lead. Youll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. Thats all we do. Since 1982 weve helped companies build engaged pleased profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the worlds leading iconic and hypergrowth brands we talk message text and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve by not only delivering amazing service and technology but also humanity. We make it a point to make sure all our employees feel valued belonging and comfortable being their authentic selves at work. As a global company we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

JobCustomerCare Representative

Remote Work :

No

Employment Type :

Fulltime