InWork Support Coach

The Position:

We have an exciting opportunity to join our InWork Support Coach team in Midland. If youre looking for work with purpose that has that ability to change peoples lives for the better we want to hear from you. The right person has great opportunity for career progression within the team.   

The InWork Support Consultants role is to support our clients once they have a job and work with employers ensure longterm sustainable employment. 

On a typical day as an InWork Support Coach you might be:  

• Ensuring all placed clients are supported and contacted at least fortnightly; 
• Identify areas where alternative or additional training is required and facilitate this support where appropriate; 
• Tracking all placements and maintaining uptodate records; 
• Providing on the job support to participants and employers to ensure Participants maintain sustainable and ongoing employment; 
• Liaising with employers clients and other team members to assist clients to maintain their employment; 
• Assisting with management of claims; 
• Escalating risks or concerns through appropriate channels; and 
• Ensuring our clients employers and those we work with receive exceptional service at every stage of the process.  

You will be working with a vibrant collaborative and goals focused team of employment services professionals from diverse backgrounds who are all seeking to have an impact in the diversity and inclusion space. 

Qualifications :

Attributs and Experience:

• Experience in a customer service or client facing role minimum one years experience; 
• Ideally demonstrated experience of working with people overcoming challenges; 
• Happy and confident liaising with multiple external and internal stakeholders; 
• Confident working to KPIs and making placements that result in sustainable and lasting employment for our clients/employers; 
• An overall desire to be part of our broader atWork Australia family with a true belief in our purpose: to connect people and business so both can thrive; and 
• Hold a current Drivers Licence.  

Additional Information :

What we will give you:

• Onthejob training as well as ongoing career development and national opportunities;  
• Access to MedHealth Academy including your own professional development plan inclusive of individual training and mentoring; 
• Opportunity to complete a Certificate IV in Employment Services *conditions apply 
• Job stability and guaranteed fulltime hours; 
• Achievable quarterly incentive scheme; 
• Access to a range of benefits including discounts for health insurance access to psychology services ability to purchase additional leave roadside assistance and paid parental leave.  

APPLY NOW 

If this sounds like the role for you please select the Apply for this job button to upload your resume. You can also find out more about atWork Australia here: ;

A fantastic place to work. 

atWork Australia strives to create a working environment that is supportive friendly and focused on everyone working together as a team. We foster a fun yet highperforming culture where we work together collaborate and help each other thrive. 

A passion for helping people. 

We put our clients the people we support at the center of all we do and dont stop until they find a lasting and fulfilling job. If you have passion for helping people the drive to successfully advocate for others and a willingness to build relationships applying for a role as a Job Coach might be your best move yet.  

You are welcome here.

Our fastgrowing team of more than 3500 people around Australia represent a huge array of life experiences skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer proudly welcoming people with disability including mental health conditions people from diverse cultural and linguistic backgrounds people from the LGBTQI community veterans carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.
 

Remote Work :

No

Employment Type :

Fulltime