Join our Quality Analyst Team in Athens - German Speaker
Join our Quality Analyst Team in Athens - German Speaker
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Job Description
Step into the thought of working just steps away from stunning beaches withcrystalclear waters. Pictureyourselfenjoying endlesssunshine yearround all while savoring the delicious flavors of Greek cuisine. If this sounds like your dream lifestyle then its time to dive into the Mediterranean experience!
Work Details
you will play a key role in enhancing coaching programs and improving overall employee performance. You will be responsible for monitoring procedures identifying areas for improvement and ensuring that quality standards are consistently met. Your expertise will help drive continuous improvement and maintain highquality service across the team.
Key Responsibilities:
Lead the development: Delivery of quality standards and processes across operations.
Advisor Feedback:Give clear and helpful feedback to advisors so everyone follows the process and delivers awesome service.
FollowUp Chats:Join meetings to talk about what were seeing in quality checks and how we can level up.
Reports:Share insights and data for our monthly reports spotting trends and areas to improve!
Calibration Sessions:Jump into monthly calibration sessions to keep things fair and consistent.
ssions to ensure consistency in quality standards and evaluation across the team.
Benefits Package
Accommodation support: Help with the relocation process and free accommodation provided for the first month!
Competitive Wages:Enjoy very competitive pay and job stability.
Training: Fully paid training to set you up for success.
Healthcare: Access private healthcare for peace of mind.
Growth Opportunities: Continuous learning and career development.
Diverse Culture: Work in a safe friendly diverse and techdriven environment.
Team Spirit & Wellness Program: Join an international team with celebrations skillbuilding initiatives and team events while enjoying the EverBetter wellness program including an onsite fitness room and a personal trainer.
The Perfect Candidate:
Fluent level of the German language (C2)
Good English(at least C1)both verbal and written
Good Organizationand Time Management Skills
Ability to Make Fair and ConsistentJudgments and Decisions
Ability to Solve Problemsand Offer Suggestions
Must Hold EU Citizenship or Valid Work Permit for Greece
Bachelors degree or previous experienceas Quality Analyst
Working in Greece
Greece offers the perfect balance of career growth and an exceptional lifestyle. Enjoy stunning Mediterranean landscapes a thriving job market and a relatively affordable cost of living. With a focus on worklife balance great weather yearround and a rich cultural heritage Greece provides a unique environment for both professional and personal fulfillment. Whether youre exploring ancient landmarks or relaxing on beautiful beaches living in Greece offers endless opportunities for adventure and growth!
Our Client
With170000associates worldwide our client powers the best experiences for over750of the worlds leading digitalfirst brands. Using innovative solutions advanced technology and expert support they ensure smooth and meaningful interactions while meeting the unique needs of their clients on a global scale!
Take the leap and apply in 30 seconds our friendly recruiters will contact you within 48h!
Employment Type
Full Time
