Join our Swedish Quality Analyst Team in Athens
Join our Swedish Quality Analyst Team in Athens
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Job Description
Work as a Quality Analyst in Athens where ancient wonders meet modern career opportunities. Embrace a thriving worklife balance yearround sunshine and the Mediterraneans beauty. If this sounds like you take the leap today!
Job Description
You will play a key role in enhancing coaching programs and improving overall employee performance. You will be responsible for monitoring procedures identifying areas for improvement and ensuring that quality standards are consistently met. Your expertise will help drive continuous improvement and maintain highquality service across the team.
Key Responsibilities:
- Lead the development: Delivery of quality standards and processes across operations.
- Advisor Feedback:Give clear and helpful feedback to advisors so everyone follows the process and delivers awesome service.
- FollowUp Chats:Join meetings to talk about what were seeing in quality checks and how we can level up.
- Reports:Share insights and data for our monthly reports spotting trends and areas to improve!
- Calibration Sessions:Jump into monthly calibration sessions to keep things fair and consistent.
Perks With The Job
- Accommodation support: Help with the relocation process and free accommodation provided for the first month!
- Competitive Wages:Enjoy very competitive pay and job stability.
- Training: Fully paid training to set you up for success.
- Healthcare: Access private healthcare for peace of mind.
- Growth Opportunities: Continuous learning and career development.
- Diverse Culture: Work in a safe friendly diverse and techdriven environment.
- Team Spirit & Wellness Program: Join an international team with celebrations skillbuilding initiatives and team events while enjoying the EverBetter wellness program including an onsite fitness room and a personal trainer.
Requirements:
- Fluent level of the Swedish language (C2)
- Good English(at least C1)both verbal and written
- Good Organizationand Time Management Skills
- Ability to Make Fair and ConsistentJudgments and Decisions
- Ability to Solve Problemsand Offer Suggestions
- Must Hold EU Citizenship or Valid Work Permit for Greece
- Bachelors degree or previous experienceas Quality Analyst
Working in Greece
Greece offers the perfect balance of career growth and an exceptional lifestyle. Enjoy stunning Mediterranean landscapes a thriving job market and a relatively affordable cost of living. With a focus on worklife balance great weather yearround and a rich cultural heritage Greece provides a unique environment for both professional and personal fulfillment. Whether youre exploring ancient landmarks or relaxing on beautiful beaches living in Greece offers endless opportunities for adventure and growth!
Our Client
With170000associates worldwide our client powers the best experiences for over750of the worlds leading digitalfirst brands. Using innovative solutions advanced technology and expert support they ensure smooth and meaningful interactions while meeting the unique needs of their clients on a global scale!
Apply in 30 seconds our friendly recruiters will contact you within 48h!
Employment Type
Full Time
