Collector amp Data entry - BAAN Holding
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Salary Not Disclosed
1 Vacancy
Job Description
Key Responsibilities
- Data Entry: Accurately input and update information in databases and management systems while ensuring data integrity and confidentiality.
- Debt Collection: Proactively contact clients through phone calls emails or inperson visits to collect overdue payments and assist in resolving payment issues.
- Record Keeping: Maintain comprehensive and accurate records of all collection activities updating client accounts to reflect current statuses.
- Verification: Identify and rectify data discrepancies to uphold the highest standards of data accuracy.
- Negotiation: Effectively negotiate payment plans with clients facing financial difficulties fostering mutually beneficial arrangements.
- Reporting: Prepare and present regular reports detailing collection progress outstanding debts and data integrity metrics for management review.
- Customer Service: Provide exceptional support by addressing client inquiries and concerns related to their accounts and payment statuses.
- Compliance: Ensure adherence to all relevant laws and company policies during collection activities.
- Collaboration: Work collaboratively with crossfunctional teams including sales and customer service to resolve paymentrelated issues and enhance client satisfaction.
Qualifications
- Bachelors degree or diploma in Accounting Finance or a related field.
- Proficiency in Microsoft Office Suite and data management software.
- Strong attention to detail and exceptional organizational skills.
- Excellent communication and negotiation skills with a customerfocused approach.
- Ability to work independently and as part of a team in a fastpaced environment.
Thank you for your interest in joining BAAN Holding family. We look forward to reviewing your application.
Employment Type
Full Time
