Supervisor - Sample Registration and Preparation

Working hours are Monday Friday 9am 5:45pm. Please note these times may move to meet area requirements.

As a Supervisor within Sample Registration and Preparation you will manage the daytoday operations and organisation of Sample Registration Sample Preparation and Purchasing ensuring samples are processed accurately promptly and efficiently for required testing while maintaining high standards of compliance with Health and Safety Quality and Customer requirements.

• Ensure Sample Receipt and Sample Preparation operates in a safe manner in accordance with Eurofins H&S system requirements.
• Run the area of responsibility in line with LEAN principles.
• Ensure that all work carried out complies with documented procedures for all aspects of laboratory work.
• Ensure samples are registered and stored in accordance with documented procedures including attention to temperature control storage preservation and prevention of cross contamination (where relevant).
• Ensuring that all samples are registered prepared and subcontracted on time and with accurate information.
• To ensure that queries are dealt with and any samples without complete information are managed with relevant stakeholders.
• Work to prioritise customer samples and ensure there is a good level of understanding of customer requirements. 
• Ensure the sample receipt is run at maximum efficiency giving clear direction on sample priority testing requirements and procedures.
• Ensure that resources equipment materials and staff are properly managed at all times. 
• Ensuring that excellent standards of housekeeping and hygiene are always maintained according to stipulated procedures. 
• To be accountable for customer satisfaction notably through customer service and the ability to understand the customers requirements.
• To work closely with the other teams and functions including laboratory management in customer retention and development.
• Identify continual improvement in the customers overall experience with Eurofins.

Qualifications :

• Previous experience working within a Laboratory is preferred.
• Highly motivated enthusiastic individual who can work well within a busy environment.
• Excellent attention to detail.
• Ability to multitask prioritise and organise workload.
• Ability to understand customers requirements and to be able to devise and articulate the most appropriate solutions.
• Excellent written and verbal communication skills
• A passion for delivering great service
• Ability to work to processes in a consistent manner.

Additional Information :

What Happens Next

Our people are the backbone of what we do so its incredibly important we find the right individuals to join us. As a potential new recruit youll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and its requirements this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths. 

Your data 
As part of any recruitment process the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
 
Closing Date
We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.
 
Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately on this occasion your application has been unsuccessful. 

We support your development! Do you feel you dont match 100% of the requirements Dont hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression race nationality age religion sexual orientation disability and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us!  We are well on our way to achieving our objective of carbon neutrality by 2025 through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

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