Job Description
- Take ownership of the corporate customer collections
- Demonstrates strong client service skills teamwork and collaboration
- Proactively plans and multitasks to maximize productivity
- Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration
- Credit review for new or potential clients
- Collection of overdue accounts/past due invoices
- Communicate with external and internal clients in a clear concise and professional manner
- Resolves invalid or unauthorized deductions by working with project management
- Verifies validity of account discrepancies by obtaining and investigating information from sales project management and customers
- Interfacing directly with customers to develop and implement workout plans to bring their accounts into compliance; this may involve researching and addressing customer questions resolving outstanding issues providing back up or past invoices etc.
- Effectively and timely resolve customer discrepancies billing issues shortpayments unapplied cash reconciliations and disputes
- Generating and distributing correspondence and reports to assist in the collections process
- Weekly updates with the Group Leader on progress and issues
- Create monthly report for monthly overdue meeting
Qualifications :
Qualifications
- At least one year experience in commercial collections
- At least 6 months experience in invoicing
- HS diploma and experience minimum; Business school or college degree with emphasis on business accounting and computer encouraged.
- Experience with Excel
- Very good organizational skills; selfmotivation; good oral and written communication skills (with those at all levels within the company); attention to detail; work independently and follow through; reason and solve problems; cooperative and pleasant attitude toward coworkers; willingness to work overtime when necessary; flexibility; lift 50 pounds; problemsolve; accuracy when dealing with numbers; multitask
Additional Information :
Position is fulltime Monday Friday 8:00am 4:00pm. Candidates currently living within a commutable distance of Lancaster PA are encouraged to apply.
- Excellent full time benefits including comprehensive medical coverage dental and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins is a M/F Disabled and Veteran Equal Employment Opportunity and Affirmative Action employer.
#LIAD1
Eurofins is a M/F Disabled and Veteran Equal Employment Opportunity and Affirmative Action employer.
Eurofins is a M/F Disabled and Veteran Equal Employment Opportunity and Affirmative Action employer.
Remote Work :
No
Employment Type :
Fulltime