Senior Human Resources Officer

Roles and responsibilities

• Speaks and writes in both English and Arabic.
• Knows HR basics well and can work directly with clients.
• Can juggle different HR tasks and stay organized.
• Enjoys working in a fast-paced, client-focused setting.
• Communicates clearly and has great organizational skills.

-

🛠️ What will you be doing?

Client Recruitment

• Help clients with hiring from start to finish: writing job descriptions, finding candidates, screening resumes, and interviewing.
• Work with clients on hiring strategies and provide tips on what candidates are available and what salary ranges to expect.
• Support the onboarding process to help new hires settle smoothly into client companies.

HR Advisory

• Advise clients on HR best practices and help with workforce planning, employee relations, and creating a positive work environment.
• Assist clients in setting up HR policies and procedures that align with their business goals.
• Guide clients in handling employee issues, from performance management to conflict resolution.

HR Outsourcing (HRO)

• Manage day-to-day HR tasks for clients, like payroll processing, benefits administration, and following Kuwaiti labor laws.
• Keep employee records up-to-date for clients and assist with audits when needed.
• Handle HR admin tasks, answer employee questions, and make sure HR operations run smoothly for clients.

-

✅ What skills/experience do you need?

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Prior experience as an HR Generalist or in a similar role, ideally in a consulting or outsourcing setting.
• Familiarity with HRMS, HRIS systems and Kuwaiti labor laws.
• Strong organizational skills and time management to juggle multiple client projects.

Desired candidate profile

Strategic HR Management

• Develop and implement HR policies, procedures, and programs aligned with organizational goals.
• Collaborate with leadership to identify workforce needs and create strategies to meet them.
• Analyze HR metrics to recommend improvements in processes or policies.

Recruitment and Onboarding

• Lead recruitment efforts for key positions, including interviewing and candidate selection.
• Streamline onboarding processes to ensure new hires are effectively integrated.
• Oversee employer branding strategies to attract top talent.

Employee Relations

• Act as a point of contact for complex employee issues, providing mediation and resolution.
• Manage investigations related to employee complaints or workplace conflicts.
• Foster a positive workplace culture and improve employee satisfaction.

Performance Management

• Design and implement performance appraisal systems.
• Provide coaching and guidance to managers on performance-related matters.
• Identify training needs and support career development initiatives.

Compensation and Benefits

• Oversee salary benchmarking and structure adjustments.
• Administer employee benefits programs and ensure competitive offerings.
• Handle payroll inquiries and ensure compliance with wage laws.

Compliance and Risk Management

• Ensure compliance with labor laws and regulations (e.g., FMLA, ADA, EEOC).
• Conduct regular audits of HR processes to minimize legal and financial risks.
• Maintain accurate and confidential employee records.

HR Technology and Systems

• Manage HRIS platforms and ensure data accuracy.
• Leverage technology to streamline HR workflows and reporting.
• Train staff on HR systems and tools.

Mentorship and Leadership

• Provide guidance to junior HR staff, fostering their professional growth.
• Represent HR in cross-departmental projects and organizational initiatives.
• Act as a trusted advisor to managers and executives.

2. Key Skills

Technical Skills

• Proficiency in HRIS platforms such as Workday, ADP, BambooHR, or SAP SuccessFactors.
• Strong understanding of employment law and HR compliance standards.
• Experience with payroll systems and compensation analysis tools.

Interpersonal Skills

• Excellent communication and active listening abilities.
• Strong conflict-resolution and negotiation skills.
• Empathy and a people-first approach to leadership.