Supervisor
Supervisor
Posted on :
30-12-2024
Employer Active
1 Vacancy
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Job Description
Job Title: Supervisor
Location : Pune Balaji Caterers
Experience: 2 3 years
Interested candidates can share their resume on(WhatsApp) or on
Location : Pune Balaji Caterers
Experience: 2 3 years
Interested candidates can share their resume on(WhatsApp) or on
Key Responsibilities:
* Team Supervision: Lead and motivate frontline staff assign tasks and monitor performance to ensure smooth and efficient operations.
* Customer Service Management: Ensure highquality customer service by resolving guest complaints and addressing issues promptly.
* Operational Efficiency: Oversee order accuracy service speed and cleanliness in both the dining area and kitchen. Ensure adherence to hygiene and food safety standards.
* Inventory Management: Monitor inventory levels manage stock rotation and ensure timely supply replenishment to avoid shortages or waste.
* Shift Management: Manage shift schedules ensure optimal staff coverage during peak hours and handle any staffing issues as they arise.
* Reporting & Communication: Provide daily operational reports to the Restaurant Manager including staff performance customer feedback and any service issues.
* Team Supervision: Lead and motivate frontline staff assign tasks and monitor performance to ensure smooth and efficient operations.
* Customer Service Management: Ensure highquality customer service by resolving guest complaints and addressing issues promptly.
* Operational Efficiency: Oversee order accuracy service speed and cleanliness in both the dining area and kitchen. Ensure adherence to hygiene and food safety standards.
* Inventory Management: Monitor inventory levels manage stock rotation and ensure timely supply replenishment to avoid shortages or waste.
* Shift Management: Manage shift schedules ensure optimal staff coverage during peak hours and handle any staffing issues as they arise.
* Reporting & Communication: Provide daily operational reports to the Restaurant Manager including staff performance customer feedback and any service issues.
Skills & Competencies:
* Strong leadership and team management skills
* Excellent communication (English & Hindi) and problemsolving abilities
* Ability to multitask and manage a fastpaced work environment
* Knowledge of QSR operations and POS systems
* Attention to detail and strong organizational skills
* Strong leadership and team management skills
* Excellent communication (English & Hindi) and problemsolving abilities
* Ability to multitask and manage a fastpaced work environment
* Knowledge of QSR operations and POS systems
* Attention to detail and strong organizational skills
Qualifications:
* Diploma or degree in Hospitality Business or related field (preferred)
* Previous experience in a supervisory or team leader role within a QSR or fastpaced environment
* Familiarity with food safety hygiene and health regulations
Employment Type
Full Time
Key Skills
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