Global Finance Service KL- Billing Manager
Global Finance Service KL- Billing Manager
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Job Description
Role summary:
The KL GFS Billing Manager position offers considerable exposure to the business finance leaders and the wider shared services teams. You will broaden & strengthen knowledge through leading & integrating varied Billing service challenges globally. These include Billing operations support across markets such as APAC and UKI and the global task of loading Experian invoices onto customer portals across APAC EMEA UKI and NA regions.
What Youll Do:
- Help make decisions about the best way to implement the requirements to allow efficient billing processes for the markets we support
- Propose and implement process and commercial standardization that enables simpler automated solutions and processes including deploying major complex global Billing applications such as ARIA.
- Identify best practices and ongoing support to the business on billing process and functionality while ensuring it is in compliance with relevant policies / legislation
- Lead the integration of new acquisition billing processes into Experian which includes partnering with market FD and the business in deciding and thereafter implementing the best billing process and system solution to provide seamless support without any service disruption to the business
- Lead the Billing teams and monitor/manage operations delivery project or development milestones prioritization and progress to ensure monthly operations support and project delivery.
- Provide regular updates to management and important partners escalating issues ensure prompt resolution to maintain / achieve operational or project timelines
- Recommend process improvements opportunities initiating actions or projects for continuous improvement
- Manage the daily billing operations across both Kuala Lumpur and India locations to ensure smooth execution target and timelines are met
- Lead as a role model you will instill a culture of knowledge sharing and working together and implementing clear metrics to measure the success of the team.
- Review and respond to any billing and payment queries received from the clients
- Review the completeness of BillingInterface reconciliation and month end AR to GL
- Point of escalation for all Billing process and systems matters promoting UAT and Go live of system changes and procedures when needed
- Ensure billing process and controls are enforced and measured through Indicators Audit Control and Compliance
- Regular calls with defined partner to resolve outstanding actions go to person of Regional CFO and Head of Finance for any Billing support requirements
- Set a culture of Cross training and support across the other country reports/dashboard and align processes
- To change and pushes themselves beyond whats expected and able to reevaluates and adjust thinking when things change
- Seek feedback and is open to questioning their assumptions and can demonstrate confidence in handling challenges.
Qualifications :
More About You:
- Qualified Accountant with university degree qualification. A member of internationally recognized accountancy qualification i.e. CPA ACA CGMA (CIMA) or equivalent.
- 5 years related experience is billing and experience leading teams are a must have
- Working in current/prior experience in shared services center is good to have
- Sound knowledge of accounting fundamentals and ability to identify risk areas in reviews required and action upon else escalate to manager
Additional Information :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
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Find out what its like to work for Experian by clicking here
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
